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Reviews for Wendy's in Athens, AL

Larry Chester 2 years ago
2

At 10:15pm the dining area appeared to be open with customers inside eating. Stood at counter for 15 minutes and was then told... that dining area had been closed at 10pm. No signs stating the area was zhut down. Not good for customer relations. Read more

Valerie Turner 2 years ago
4

The food was good. Strawberry ???? lemonade ???? was great too. We went through the drive thru and the person at the window was... nice and let us know they were waiting on part of our order to be ready. Read more

Robert Karr 2 years ago
2

They was pretty busy and it took bout 15mins before we placed our order. My guess is because there neighbor (the bell) had no... inside dining, so the staff might have been overwhelmed by the amount of people that came in. Seeing as my family and I wheretraveling home I doubt I'll be back Read more

Todd Stone 2 years ago
5

Food was what I would expect but the service was outstanding. We actually went to BK across the street and after waiting for... about 5 minutes with no one in front of and never ordered, we left. Went to Wendy's with 10 people in front of us and gotthrough the line very quickly. While we were waiting the sandwich make came out to us and asked what we were ordering andstarted making our sandwiches. Outstanding Read more

Richard Allen Stubbs 2 years ago
2

The food was standard for a typical Wendy's (let that mean whatever it means to you), but we were disappointed with service. The... drink machine filled our cups with flat soft drinks. When we said something, the manager yelled, "It's NOT flat. It's just notcold. It's just not cold." I prefer not to be yelled at when I go to a restaurant, especially if the product being deliveredisn't up to par. Read more

Kirsten Barton 2 years ago
2

I understand slow service due to a restaurant being busy, but what I do not understand, or quite frankly appreciate, is an... extreme attitude from more than one employee. I pull up to the window to be a woman literally screaming my total at me, noteven saying hello or anything else. I inform her I have a coupon for my order and she snatches it out of my hand and huffs at mein an extremely dramatic manner. She comes back and loudly tells me my new total, so I hand her my debit card for her to snatchas well and then just walk away after she puts it in the card reader. Another employee comes up to the window and hands me backmy debit card, and when I barely turn away for two seconds to set my debit card down this girl is shaking my drinks at me as ifI?m not taking them from her fast enough! I go to get the first one and barely have a grip on it before she lets go, and thengrab the second. I again barely have turned away for two seconds to set down the drinks and bags are being shoved into my carwindow and the girl couldn?t walk away faster if she tried. I asked if that was everything just to be sure and she stops dead inher tracks and just stares at me for a second then says ?uh, YEAH? as if I was dumb for even asking her and then she continuedwalking away. I?m not asking for much because after all it?s just fast food, but at least maybe teach your employees to be alittle more respectful??? I?m sorry that y?all were busy and maybe not having a good day but just be nice! Read more

Dave Magrum 2 years ago
5

I travel a lot. My favorite quick bite is the Wendy's spicy Chicken sandwich, so I stop at a lot of locations. This was by... far one of the friendliest trips in the past few months. The service was great. It was very busy but things kept movingquickly and the food came out hot and fresh. The bun was soft, the chicken was hot and crunchy, the fries were crispy, and thedrink was cold and not at all watered down. It's definitely on my list to stop at when I'm in the area. Pics are from theroad. Read more

Dana McLemore 3 years ago
5

Service and check out was excellent! Attendant was very nice. Food was piping hot! We ordered a grilled chicken sandwich with... fries and drink and Pub fries with lots of cheese and bacon! Very very tasty food! I will definitely be back! Read more