Reviews for Jack's in Athens, AL
Went through drive thru. Was told to pull up to wait on fries. After three more cars got food and left, went in and found out... entire order was wrong and fries had already been made. Was given a refund and did not get food. Terrible experience, do notrecommend. Read more
I ordered a 2pc. Chicken dinner...both pieces breasts...Cole slaw, mashed potatoes, and a side of green beans. Was informed that... it would take 11 minutes for my chicken to cook. I said I would wait. Then told there was no potatoes and gravy...ok fine...justgreen beans and slaw. Pulled to window to pay...Informed there was no slaw. Ok...double my green beans. Get home to 2 pieces ofchicken, double green beans. NO BISCUIT!! Threw the whole mess in the trash after paying almost $10 for an incorrect order. Read more
20 min in a drive through orderd been wrong 2 weeks in a row and dining area has been locked for months. Y'all have really let... your game slip. Read more
Got 3 piece chicken fingers. It was awful. It was chicken pieces. Hard. Got 2 ranch dressings only half full n tasted watered... down. Not has many fries as usually. Got to find another place to get my chicken fingers. Read more
Service has really gone downhill at this Jack?s. I always have to pull forward and wait on food no matter when I go through.... Tonight I waited 20 minutes and then the chicken tenders are the size of chicken nuggets and are dry. Read more
We always stop at a Jack's when we travel through Alabama, it's our favorite fast food place. The burgers taste homemade and... the fries and shakes are great too. This location was a bit slow on service but, the staff was really friendly. Get the spicydouble jack if you're a jalapeno fan. Read more
Got the patty melt combo. Bread wasn't toast and it was cold, meat was cold onions were raw, fries were cold and tea tasted like... water with sugar Here working i just want to know where to get quality good food . Seems every where I've been so far is poorquality. Read more
Ok so I been going here for a few months now and haven't really had anything to say about it till now. I noticed that they have... an disabled employee who seems to be either autistic or has down syndrome. He is a sweet boy and I feel joy seeing him workbecause I have an autistic child myself. Well today that boy was in the lobby keeping to himself watching something he wasreally enjoying on his phone. He was in his own little world with not a care laughing and happy. I then noticed another mucholder man started to record him laughing. It was clear this older man was making fun of this Jack's employee who is disabled. Ithen seen another employee go to who I assume was a manager to inform him what was going on. I know this because the employeepointed out to the man recording him. I thought to myself oh thank goodness because that isn't right. Now you would think anydecent person and a manager at that would have stopped it and protected that disabled employee. Unfortunately that manager didnothing. I'm not sure what what was said or why the manager didn't step in. Again I am a mother of an autistic child and if itwas my child who is employed at Jack's I would expect them to prevent this type of thing from happening. Not wanting to make ascene myself and believe me I wanted to I figured I would write this post and see what the world would think of how this managerhandled the situation. My only hope is Jack's takes better care of their disabled employees better then what I seen today. Shameon That manager for not having any decency to do what is right. I am just glad that poor boy didn't understand what washappening to him and I do hope his parents see this post. Read more