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Reviews for Wingstop in Asheville, NC

Scott Reffitt 1 year ago
3

Wing stop always has great wings but the service was in the gutter. Made an order online, and showed up at the requested time... but still had to wait 30 more minutes for it. Got to my car, checked my order and it was missing an item. Went back in to letthem know they forgot something and they acted like I was putting them out. I was very cordial about the missing item but theygave me attitude about it, rolled their eyes, went to the kitchen to get it, and then just put it on the counter for me to take.As good as the wings may be, I will not go back. Read more

Alex P 1 year ago
1

Extremely long wait, employees do not know what they are doing. Ordered take out, waited in the store for an extra 20 minutes... while my order sat on the racks. I told her what my name was 5 times, and she didn't even bother to check any of the bags there.Only after another employee checked it then asked me name did I actually get my good. 20 min EXTRA wait for no reason other thanincompetence. Wasn't busy at all either Read more

D. Jones 1 year ago
3

Wings were good very small though. The manager had attitude with customers complaining about the wait. I wanted 30 min to get 15... wings. The girls in front were new and doing their best. Poorly managed, poorly ran at this point. Here is an idea make morewings faster. Anticipate people wanting chicken wings at Wingstop. If you?re on a continual 30 minute to 1 hour wait there?s aproblem. Most importantly don?t give people attitude when they?re waiting longer than they should for your product. Managementwas the issue. Read more

Brian Edwards 1 year ago
4

Great food as You would expect...they quote a much longer wait than is actual...tonight I was quoted an hour but had my food in... 10 mins. The resturant is in a very sketch area, so be careful leaving and entering your car. Read more

Mikeshya Rodriguez 2 years ago
5

Erica was so amazing !! Best experience with takeout yet !! She was such an amazing soul and so nice to let us in 10 minutes... before them closing. Had a great conversation with her and had great service and food. Very friendly staff and establishment.All of the night staff deserves raises ! Read more

Suzanne BH 2 years ago
5

5-stars for this location because of the amazing customer service from the wonderful woman running the front counter/cash... register. I wish I?d asked her name? she?s fantastic. My husband & I picked up wings and fries for our daughter & her boyfriend.They loved them. We loved the friendly and efficient customer service, especially because our last experience at a differentWingstop location was awful. How awesome that this new, great location is now open in Asheville! Read more

Stacy Cusack 2 years ago
2

Not a typical restaurant reviewer. Food is good. But customer service is terrible, the wait times would shorter if they did less... talking and more working. You can tell this place is poorly managed. Placed an order for pick up at 5:15 it wasn?t ready until5:50 and somehow my fries were still cold. I know they just opened so hopefully this corrects it?s self. Read more

madi e 2 years ago
5

super great service, friendly staff, great food. i would always order online or do takeout, not go in and wait. they're not... really a fast food place it's a take out restaurant, u can eat in there if u want tho. that's the trick! all wing stops are likethis. this one by far has had the best service of all the wing stops i've been to. Read more