Reviews for Pizza Hut in Asheville, NC
I've ordered 3 times for delivery within the past year and one pick up. Every time I get delivery the food is overcooked and... despite ordering extra cheese, there's barely light cheese. When I went in to pick up the pizza, it was very disorganized and atotal mess, both in the lobby and in the kitchen. Once I ordered ahead of time to have it delivered by a certain time, and itwas clear they had made it and it sat for 1-2 hours under a heat light and it all tasted awful. Such a bummer, because Igenerally like Pizza Hut, but I wish that someone could whip this place into shape because it's one of the only places thatdelivers pizza near me. Read more
Worst service ever. Called in an order over an hour ago, they said 30 min, it never showed. Now been on hold trying to reach... them for over 20 minutes?. Still on hold with no one picking up. Awful. Read more
Worst service ever. Called in an order over an hour ago, they said 30 min, it never showed. Now been on hold trying to reach... them for over 20 minutes?. Still on hold with no one picking up. Awful. Read more
Love this one it has a drive thru and every one is great and hard working. Pizza hut is coming back slowly better than they was.
Love this one it has a drive thru and every one is great and hard working. Pizza hut is coming back slowly better than they was.
I usually get great pizza from this location. Today my pizza was light on cheese. Disappointed. Update: I was contacted by... manager immediately following this review with option to correct my order. Unexpected. Thank you very much. Read more
I usually get great pizza from this location. Today my pizza was light on cheese. Disappointed. Update: I was contacted by... manager immediately following this review with option to correct my order. Unexpected. Thank you very much. Read more
Having an app is cool but shouldn't stop us from calling in orders. This pizza hut likes to pretend they can't hear you. Has... been going on for over a year now. It's very rude. Read more
Having an app is cool but shouldn't stop us from calling in orders. This pizza hut likes to pretend they can't hear you. Has... been going on for over a year now. It's very rude. Read more
I ordered a simple thin crust cheese pizza and they delivered an overcooked brick. I called for a refund and was met with... terrible attitude from the manager. She told me that their rhin crust is supposed to be thin and hard. I will never call theiragain. Terrible service all the way around . Read more
I ordered a simple thin crust cheese pizza and they delivered an overcooked brick. I called for a refund and was met with... terrible attitude from the manager. She told me that their rhin crust is supposed to be thin and hard. I will never call theiragain. Terrible service all the way around . Read more
My husband and I had to call the store 3 times before we were finally told that they never received our order due to a power... outage. We do not order out often, it is a treat for us and our children. Now it has been over two hours and past 9 PM. I don?twant an apology, I want it to be fixed. When the employee answers the phone and says ?Dominos, New Leicester Highway!? theproblem is at the top. Read more
My husband and I had to call the store 3 times before we were finally told that they never received our order due to a power... outage. We do not order out often, it is a treat for us and our children. Now it has been over two hours and past 9 PM. I don?twant an apology, I want it to be fixed. When the employee answers the phone and says ?Dominos, New Leicester Highway!? theproblem is at the top. Read more
So I had a not so great experience a few weeks ago and I really felt like nothing was being done or really cared about. Until I... received a call from the GM. Off gate of saying hello she sincerely apologies to me, which meant alot because she never met meknow me or talked to me before. She could've done exactly what the past workers done for me which was nothing. But even tho shealready read my complaint she gave me the opportunity to explain in further details and again she apologize and she really oneof those managers that really take they job serious and want to see the company they run at the top she sounded like she wantedto cry at times because I had a bad experience and wants me to have the best!!!! This is probably 1 of the few managers or GM sI came across in 33 yrs that's very passionate at what she does. I'm very pleased with this pizza Hut. Thank u Amillah (????think that's how u spell it) Read more
I've ordered 3 times for delivery within the past year and one pick up. Every time I get delivery the food is overcooked and... despite ordering extra cheese, there's barely light cheese. When I went in to pick up the pizza, it was very disorganized and atotal mess, both in the lobby and in the kitchen. Once I ordered ahead of time to have it delivered by a certain time, and itwas clear they had made it and it sat for 1-2 hours under a heat light and it all tasted awful. Such a bummer, because Igenerally like Pizza Hut, but I wish that someone could whip this place into shape because it's one of the only places thatdelivers pizza near me. Read more