Reviews for Krispy Kreme in Asheville, NC
Customer service was about 3 stars but the Krispy Kreme it's self is a 5 star establishment therefore I give this place a... four-star rating. I arrived and was the only customer in the store but it still took over 10 minutes for someone to get to thefront and provide me service. Also I felt like I was interrupting something & when the lady customer came in as I was leavingthe employee that was helping me sighed as if customers were an inconvenience for him. It was not anywhere near close time. Infact I believe there were at least 3 hours remaining before they closed. So I'm not sure why the employee was not happy to havecustomers at that time. Read more
Waited in the drive thru over 20 minutes because we were trapped. We ordered a half dozen doughnuts. They did not have what we... wanted. Just under $12 and when we got home and I got my raspberry filled it did not hit like it has in the past. Did nottaste as fresh as ones I have had from other KK's. May be a minute before I get a sweet tooth and decide to try them again. Read more
The doughnuts are good and the staff are pleasant. My biggest complaints are the state of the place, you have to drive around... behind the place and the dumpster is just abhorrent. Keep your windows up till you get to the side of the building. Read more
LOVE LOVE LOVE this place. It's hard for me to pass up this place. Want it every day. But, I make myself keep it to only 2... days a week. These are the BEST doughnuts around. The staff are great also. I'd recommend this place 100%. It's Friday!! Myday to get my doughnuts fix on!! Can't hardly wait. :-) Read more
The best doughnuts made! You can keep Dunkin and all the others. Once you have had Krispy Kreme, nothing else is satisfying.
So awesome. I had some donuts delivered but somehow the delivery driver smashed the box. They made me a fresh dozen to replace... it with no problems. They are awesome and provide great customer service even when slammed busy!! Read more
Not the high quality product I expect from Krispy Kreme! NOT light & fluffy. NOT fresh. NOT tasty. I wanted to purchase a few of... the new smores donuts but they didn't have any so we bought 1 dozen original glazed instead. It was 10:10 on a Sunday morning sothey should have been fresh & delicious. Instead, they were small, dense, and tasted like they had been sitting around forweeks! Couldn't even take them back because I had bought them to serve to guests and didn't have time to go out and buysomething else (I should have looked at them before we left the drive thru!). I was embarrassed to serve them!!! My guests weredisappointed in the flavor & quality too. Read more
I wanted to order three dozen donuts for an event. Online it said the store opened at 6AM, but it wouldn't allow me to place an... order for pick-up until later in the day so I stopped by the store to see if a 6AM pick-up was possible. The woman working saidit wouldn't be a big deal to have 3 dozen donuts ready, and I could just come through the drive-thru, and they would get them tome in the morning, but I still needed to place the order online. The next day I arrived in the drive-thru at 6AM, workers keptwalking passed me, looking at me through the window, but didn't acknowledge me. At 6:10AM I decided to park and go into thestore, but the door was still locked. I knocked on the door and workers looked at me but didn't answer the door. I called thestore and said I was here for a pick-up, and they said I should just come in. When I told them the door was locked, someone wassent out. I asked for my order and was told it wasn't placed and they didn't have my donuts ready and the donuts I wantedwouldn't be ready for awhile. I asked for them to give me whatever donuts they had available because it was now 6:30AM, and Iwas late. Someone came from the back and said they saw directions for an order written down on a blue sticky note that wassupposed to be picked up at 6:00AM, but didn't know what it meant. No one apologized or gave any explanation. Will not dobusiness with this Krispy Kreme again. Read more