Reviews for Domino's Pizza in Ashburn, VA
Very bad Castmar service I wit 25 minutes. In the phone for people answer the phone nobody understand. I need one medium a... cheese beats only and he can understand this one and the manager talk to me the last one he tell me sorry what I can do is verybad customer service serious if I see the owner did the store I didn?t close is better for you. He lose a lot of money for thepeople working there. Thank you never Dominus again. Read more
We have been trying to get pizza delivered from this location, our nearby local store, for over a year. Our last attempt was the... worst: we called and the person took our order, but could not get credit card approvals...no matter what card we tried. Ok, hesaid, can you pay cash when we deliver. Yes, says I! We call back 50 minutes later trying to find our pizza and, surprise," wehave no record of your order sir". I guess we give up. Read more
This location was my favorite place I always order buffalo chicken last order I was looking on the chicken using microscope. I... order large size I think I found 5 pcs of chicken only that was very embarrassing for me as my friend was invited Read more
My God. It?s been nearly a year since I?ve ordered a pizza from this location, and now I remember why!!????. Ordered curbside,... paid over the phone with CC, showed up curbside to pick up pizza, was told I didn?t PAY????, had to go inside and pay again,then told au did not order 2 sauces that I ordered. You can bet I?ll be checking my bank account to see if I was charged twice,and will NEVER order from this location again. UGH???????? Read more
The quality of the pizza was bad. We preferred thin crust for our most recent order and there's nothing worse than overcooked... thin crust. This is poor quality control by their staff, and based on other reviews, they are not doing anything to improve.They also brought the wrong type of wings. We will not be ordering from them again. Read more
One of the better locations as far as quality goes, but pick up is a nightmare every time. If you order online and it says 8-18... mins, even if it says it?s ready for pick up it never is. Every time I have gone to pick up my order I have had to wait anadditional 10-30 mins. This is unacceptable. Read more
To be fair, I called the manager before giving it 1 star for my 120 minute delivery and burnt pizzas and missing salad... silverware, etc. Manager did call within a few hours and took care of everything to my favor. I appreciate that. No excuses,only apologies and took care of it - very nice phone call. Thank you. Will give it another try. Read more
I had a bad experience a couple months ago but it was my error with my address in the app. I ended up blessing my neighbors with... pizza???? But Kazi, my delivery driver today was the example of what you?d like in a delivery driver. Very courteous anddelivered with a smile. I hope corporate or the location owner sees this and acknowledges his awesome customer service ???????? Read more