Reviews for Cold Stone Creamery in Arvada, CO
I went in about 2 hours ago to buy a quart of my fav, the coffee lover's. This is VERY expensive at $12 a quart. Fast forward... to relaxing at home and decide to have a little only to show its not a full quart?!?!?! Guess the teeny bopper was too lazy tofill it. I expect for the amount of money it costs for it to be filled. Now I know to check it....even Dairy Queen has themfilled to the rim. Owner responded below but it's not possible to "DM" them with no contact info. Read more
New owner......getting fresh staff. They also own one in Boulder, Denver West, and on 104th in Westminster. This isn't ... McDonald's ice cream for sure.....it's much better. It is more expensive than McDonald's, to be sure. However, they haveflavors that McDonald's doesn't AND you will probably have a much better experience than at sone fast food place. You caneven take e sone home with you. Lee, MBA Read more
Always a great place to get ice cream. Love the flavors and add ins! The service us always excellent at this location!
Weird wet dank odor coming from somewhere inside the store and the customer service wasn't so friendly. But always delicious... and quick to get in and out. Read more
I have come to this store a couple times in the past year. I have always loved how welcoming and helpful the staff has been... every time I come in. I recently came in wanting to use Apple Pay and forgot to bring my debit card with me. I don?t know thename of the staff member, but he paid it for me. It made my bad day turn into a good day. I?m always going to remember that andI will consider this location my main ColdStone. Love this store! Read more
$15.00 with $2.00 tip for the smallest amount of ice cream I have ever received. Two separate servings. First time at this... location. Have had better experience at other locations. Too many other options for ice cream in area to ever come back. Ibelieve employee training is the issue. Hope franchise can fix quickly. Read more
I have never been disappointed in cold stone creamery in my life but today these guys tried to pull a fast one. While I still... ate it all they put the small size in the medium size cup. Not earth shattering but I did believe the people at cold stone hadbetter ethics then that. Sometimes ice cream is all you have to look forward to, my faith in humanity is crushed. Read more
I have ordered pick up from this coldstone several times and they never get the order right. Yesterday, I called because I had... enough - was missing mix-in?s on 2/4 ice creams, a waffle cone, and one was a size smaller than I?d ordered. I heard the personon the phone confirm with another that they had in fact missed at least my waffle cone. (They claimed to not have missed themix-ins but I guarantee they did on two of the 4 ice creams.) Then they came back on the phone and offered to remake my wholeorder, which was nice but it?s a 20 min drive to pick up ice cream here. And then the line went dead. I called three times afterthat and they never picked up. Lesson learned: just order from another location. Read more