Reviews for sweetFrog in Arlington, VA
The owner is super super kind, is always super clean and the only one were I can find my absolute favorite flavor TARO
They say they're open from 12AM-10PM but they are not. I think they might mean 12PM-10PM but I just drove 25min to get here so... it's pretty annoying. Even their building has incorrect signage about the times open. Read more
Their "animal policy" states that people with service animals and who are not visibly disabled will not be able to enter the... establishment with their service animal. Terrible policy, does not comply with federal regulations, and is so discriminatory---helllooo... not everyone who has a disability is in a wheelchair!!! Franchise note: first time I've ever seen taro in a froyoestablishment. Read more
Love the self serve and charge by weight system. They had cookie and cream here which was great.
The frozen yogurt here is good but the customer service is horrible, I've been here a few times and EVERY time there is a moody... person at the cash register. They don't offer military discount and almost every time I have to sample the yogurt because theywill have past due yogurt and I have pointed out that one will taste weird or too sour like it went bad and the gentleman justnods like he knew and says to get a new one!! If you know it went bad why not just get rid of it ?!?! This place is ok butTERRIBLE CUSTOMER SERVICE AND ATTITUDE Read more
I went there with a birthday coupon from Saturday that was good until next Friday. When I was telling the Asian man there he... wouldn?t even let me finish my sentence before yelling ?NO, No, No? and every time I tried saying something he kept saying no.He was very rude and disrespectful. Read more
The location is clean and easy to find. Went in for the first time, as my FroYoZen closed. The owner was not very friendly and... just stood there staring at us, while we decided what we wanted. He never uttered a word, it was awkward, as normally businessowners want to engage with patrons. We made out selections, aollied our toppings and went to pay. Again, the owner remainedsilent. He never offered any information on their loyalty program or any other enticement to return. The yogurt was tasty andthe side bar was well stocked and neat. Now compared to FroYoZen they are twice as expensive but maybe that's why theyclosed. What I'm going to do is look for another location, as my desire is to be a regular to a company that wants me as acustomer. I would have become a regular but the owner not being interacted just was too creepy for me. Read more
Location is closed. Drove here for nothing. Update your google page!!!!!