Reviews for Supreme Hot Pot in Arlington, VA
Food was decent. Not worth coming for a second trip, but for a one-off meal, it was okay and my friends and I didn\'t go... hungry.\nI personally found everything much too salty but the food was flavorful. Portion sizes were smaller/pricier than someof the other hot pots I\'ve been to, but this is NOVA, so it\'s not unreasonably priced. But for the money we spent, I\'drecommend folks to go to a hot pot buffet instead - it\'s going to be cheaper and you\'ll eat more. 4/5 for food.\n\nMy maincomplaint was that the service was not good. As this was our first time there, we didn\'t know that you needed to scan this tinyAF QR code on the side of an empty napkin box. We waited 10 minutes for a waiter who then finally told us that we needed to scanthe QR code to order. I\'d give the store 2/5 for service.\n\nWhen you order online, the online site asks you how much you wantto tip. But when you actually go to pay the bill, you are asked again how much you want to tip?! I\'m not sure if I tipped twiceor if the app just didn\'t do anything in regards to tipping, so I\'m just really confused.\n\nIf you order a yin-yang pot, youneed to request an extra pair of ladles since they only give 1 set despite having 2 types of broths. Waiters are so busy thatit\'s hard to flag one down for extra napkins - they only give one tiny napkin per person.\n\nUm, yeah. I\'d keep complaining,so I\'ll just end this review here. Read more
I’ve had a lot of hot pot places in several states, but this place is absolutely incredible! Definitely make the time to bring... your friends and family here, so you can try the delicious broth at all good sides with it….! Read more
First time ever having a hot pot, absolutely fabulous! Fresh vegetables, broth amazing! My waiter explained everything to us... that we needed to know being that it was our first. Just great! Must try Read more
Basically I’ll say this place is one of the best hotpot places I’d tried (I’m originally from China and stayed in CA for 5... years). Foods are good, price is good as well. Hotpot always costs a bit higher than other restaurants. If you wanna try realChinese Hotpot, u shall come to this place. Read more
I normally love coming here. This review is not about their food, as it\'s always good, hands down the best hot pot in... Arlington, with a great selection of protein, vegetables and the best broths/soup base. Authentic flavors. My favorite is theChinese Herbal broth which reminded me of home, followed by the Mushroom broth then the Bone Marrow broth.\n\nThis review isstrictly about their service. As an Asian American girl myself, I always support other Asian American owned businesses. And assomeone who works in the food service industry, I treat all other service industry staff and personnel with the same amount ofrespect that I expect them to also show their guests--with professionalism, and high standards of service to ensure thecustomers always get taken care of and come first.\n\nWell, last night\'s dinner experience with 5 people in the party wasatrocious. I was so proud of this place that I convinced friends to come and try, and more I feel bad about the experience. Theserver was argumentative with one of my friends just because she asked for an explanation of how their online ordering serviceworks. She\'s never been there and wanted to know how her order gets processed via the app. When her order was submitted itdisappeared from her phone and she wanted to see her tab. Frankly he should have asked the party during seating if they havebeen there before, and taken the time to explain it as soon as we were seated.\n\nWe ordered a couple of bottles of pricey coldsake, that came out room temperature. When asked for cold ones they said they don\'t have any and can bring us a bucket of iceif we want, but it will take awhile before they get cold. Why sell cold sake and not know how to serve them?\n\nThen came thebill. They charged the wrong bottle of sake in the check, even more pricey than the ones we had, but they argued that we drankthat one, when we showed him our bottles he told us now he has to charge us for another different bottle. As if we didn\' Read more
Very good, authentic hot pot place that has a fun and upbeat atmosphere and tasty food. Going here gluten free could be... difficult but the staff is kind and I bet would help you figure anything out if you asked them. We took some takeout home too,so they have some dishes other than hotpot if that is not what you’re into. But it’s their specialty. Read more
Awesome experience here! We ordered hotpot and skewers. Will definitely come back again
The food was good. I gave it 5 stars for the food, but services is 3 stars. It would be better if the waiters could walk around... more and refill the drinks or the base soup. The price was as we expected. It\'s Washington DC\'s price. Read more