Reviews for Popeyes Louisiana Kitchen in Arlington, VA
Had the worst experience ever at this place, I was very patient about my order because they did not only took forever to... process the order but also they didn't have any biscuits for which I was very open to get another side instead. Lady who tookmy order couldn't get the machine right to accept my payment etc. After all that was done lady told me that all my order wasready and was happy to be finally walking out with my order but lady forgot the sime drinks even after I asked if all of theorder was there. It all was great now was hungry and happy to get my favorite Popeyes combos to the family. I got home and ofcourse my order was messed up I was missing 2 side orders and one of my family members was of course unhappy ???? and hungryafter I spent all that time there and still got it incorrect order .. PLEASE DOUBLE CHECK YOUR ORDER BEFORE LEAVING THE STORE Read more
Service was not too fast not too slow. The restaurant was relatively clean. The employees of a relatively friendly.
I always visit this place for clean I love the sweet tea there a very clean area the customer service very good highly... recommended. Read more
Giving this popeyes 1 star because I can't rate it any lower. First, the representative/ cashier that took my order refused to... accept a valid coupon on the popeyes app which clearly stated 25 dollars. Instead, she rudely stated that she could only applythe code for 30 and refused to honor the coupon. Because the line was long, I kindly accepted and paid the full amount. Second,after fulfilling the order I realized that the representative gave us 3 trays for a 14 piece order so I asked for more trays.She rudely lashed out at "you need to hold on" and eventually returned with a SINGLE tray. It was clearly done out of spitebecause she was inconvenienced with my previous request. Overall experience for customer service was a highly unprofessional,unaccomodating, and spiteful. Popeyes should honor their coupons on their app and not falsely advertise their prices. Read more
Name Shakeel( I don?t know what kind of manager) very bad behavior. Very rude. Unprofessional. I had a complaint about my food.... Old dry chicken. I showed him old bad chicken fried picture. He said how can I believe you. Where is the food. Return the food.I asked his manager. He said I am manager. He start his rudeness and finally he trashed my receipt. I have picture, he trash myreceipt. After that I left the store and called customer service. They said we will take action against him and he will call(for apology) you for his behavior. I took action against him or not. But he didn?t call me for apology. Here is my picture ofold chicken He should punish for his behavior with customer. He is smashing my receipt?like a ball Read more
Worst fast food experience ever. Ordered a chicken sandwich and made me to wait 24 minutes. They served other people even... though they came after me. After 24 minutes, they didn't even get the order right. Not coming back again! The hostname wasKhanjee. Read more
Small and sometimes dirty. Spanish speakers so speak slowly so they dont mess your order. Friendly staff. Slippery when is wet... in table area. Took time for them to process the order. Chicken is good. Read more
The people working there very annoying and not treated customer equal have order different meal I ask 2 different sauce they... ask me to pay for it which they didn?t do for other customers that?s not feel good never go back there again even they are notdo there job properly all I see in there in an professional Read more