Reviews for Papa Johns Pizza in Arlington, VA
We carry out from this location regularly for staff meetings and they always provide great customer service and quality pizza!... Will continue to use this location!! Read more
I needed to order 45 pizzas for a school event and the staff called to confirm the order both the day before and morning of. ... The pizzas were ready, and the staff even helped load them into my car. They honored a school pricing special as well. I'mvery happy with my whole experience. Read more
I see why it?s rated so low. Needed to modify my order and was on hold for 6-7 minutes. decided to call back to place an order... just to get someone on the phone and they said they would have to transfer me to the store. What? How can you take orders butnot modify them. Get your sheet together. Lack luster customer service but what can you expect for the losers that work at apizza company Read more
I patted the delivery guy on his shoulder and told him I don?t really feel like paying. And I went inside with the pizza and he... knocked down my door and screamed for the money so I slapped him in the face then he called me a Karen BUT NO!!! My name is Judyand I told him to start wearing KN-95?s because that N-95 just wasn?t cutting so I slapped him again and told him to changemasks then I called the cops on him but they put ME! In jail and that really hurt my feelings so I rate this place a 3 becausethey still have good bread. Read more
I tried to call and change the address of my order IMMEDIATELY after ordering because I realized it was set to deliver to the... wrong address and I called about 5 times and never got anyone on the phone. Finally got a call from the door dash? driver whowas delivering my food. I explained the situation to him and he obviously couldn't help me at all... There was no way to calland get in touch with anyone just to change the delivery address...unbelievable. Read more
Delivery has become extremely erratic. DoorDash partnership will do more harm then good. You shouldn?t expect pizza delivery on... time or within a timeframe. If the tracker says 40 min expect more like three times the estimate or a cancellation. Better to goelsewhere or pickup. Read more
I wish I could give them no stars to post this review. I had a couple people over to my apartment to watch a movie. I placed my... order at 5:30pm. We were still waiting for the pizza by the time the movie was over. I went to the establishment but there was aline that has form straight to the outside. Was a very cold night that day. I got a call from Doordash when I was at the PapaJohns parking lot. Apparantly Papa Johns sent a Doordash person to pickup my order. I somewhat raced home and met him. It wasfour hours after I called in my order that I got my pizza. They offered a 50% discount on my next order. After a few weekspassed I called Papa Johns trying to place another order and use my 50% discount but no one answered. I got fed up and orderedfrom Pizza Hut. I got my order delivered on time. I don't recommend this Papa John's location at all. Read more
Been waiting over an hour. My pizza was "on it's way" 20 minutes ago. Phone never gets answered. Hot garbage.