Reviews for Dunkin' in Arlington, VA
Great customer experience, the young guys offer us ice water. We had tasty pumpkin spice latte It?s the Halloween season, get... your pumpkin spice and enjoy it ???? Read more
I have been here many times, hoping that things would improve, but I've decided to stop trying. Service is always awful. While... the staff is kind, they forget orders -- manage to not know how to use the mobile order system, and frequently take 10-15minutes to prepare 1 beverage. Would not recommend if you're in a rush. Read more
The communication is poor and my order is always incorrect. I order through the drive through as it's convenient to my office.... This morning I asked for extra bacon, paid extra (almost $7 for a breakfast sandwich), only to get to my office and there's twoslices of bacon.... NEVER PATRONIZING AGAIN! Read more
Iced tea has coffee mixed in with it. Absolutely disgusting. Also, the parking lot sucks. The drive thru blocks cars from... pulling in and out of parking spaces. Some great engineering! Read more
My favorite dunks in the area. Staff here is great, food/drinks are solid as well. My only complaint is sometimes I ask for a... bagel untoasted but I receive it toasted. Oh well! 5/5 Read more
If you're coming in the afternoon or late morning you shouldn't have any issues but if you come in the morning then this isn't... the place for you. The drive thru order taker literally said "what are you waiting for" and they generally acted like they wereirritated just because you're there to order. The only reason I'm giving 2 stars is because the afternoon staff is great. Thisisn't an understaffed issue as they were putting orders out quickly but somehow couldn't find ours which just added to the poorexperience. Read more
I popped in here on a walk to get a treat. They were cleaning up and nobody was there but I felt like being spontaneous. I go In... and order a Boston cream and as i pull out my credit card he said ?you know what, you?re good?. I?m like ?Ok?? And walked outconfused. I look in the bag and he gave me 2. They were a little stale, but hey Free Donuts! I?ll likely come back to thislocation. Read more
They hired a bunch of new employees and non of them know how to make a cappuccino. Dunkin? cappuccino is my favorite but some of... their staff don?t know how to make cappuccino. This morning I went for my cappuccino and paid twice but they messed it up. Read more