Reviews for Dunkin' in Arlington, VA
I happened in here while working through the weekend. Evidently it's not an oddity to find yourself here. Because I was a... customer along with a group of tourists. They were given great treatment I on the other hand was told to hurry up and order andwhile I waited for my pickup the same exact lady who took my order turn to me and asked what do I want here and why was Istanding here. One tourist was ready to come to my defense before I stopped them. Because of the way I was getting treated but Iwas gracious and waited patiently until my food was and left quietly. I've never been treated that way by anyone in the foodservice industry and it just amazed me. Read more
This store sucks the staff is extremely rude it?s located in a weird place and my food wasn?t cooked right the bacon was burnt... and so was the croissant and the people upfront making the coffee seem really incompetent and slow the manager is this Spanishwomen with no manners whatsoever never coming here again Read more
Super convenient location being attached to the crystal city metro- but seem to always be understaffed- especially in the... mornings! In order to catch my train I need to expect at least a 10 min wait after I order?which to me defeats the purpose.Maybe now that summer is coming around it?ll hire more people. Read more
This place doesn?t deserve ONE STAR ! I wish there was an option for NO STARS ! This lady VALERIA is extremely rude and... disrespectful , the service I get from her every-time I come here is terrible . I have never done anything to this lady ever .She comes to work so mad wearing all the emotions on her back , I've never experienced someone that wakes up early in themorning mad , this is ridiculous . Since the first day I met her she?s been extremely rude to me ! But today put the icing onthe cake for me . I ordered a breakfast sandwich and she burnt my bacon , I told her that I did not want burnt bacon , the baconwas black and crispy , she stated that the bacon is not burnt it?s well done I said I did not want it well done I never askedfor well done she stated that I must want uncooked bacon and I just want to get sick , she?s yelling at the top of her lungs infront of customers at me , I told her that I want mee bacon can she make me new bacon , she goes on to say every-time I come inthere I am an issue she don?t understand why I come in there everyday , I don?t need to come back . I have never ordered abreakfast sandwich before all I ever get is donuts so I?m not sure how I am an issue . I ordered two donuts and she packs themand then I leave . She has always been rude and disrespectful but I never entertained her ever . I understand that life is hardand people go through things so I figured she was having a rough day . But I come here almost everyday of the week and thisattitude is an ongoing thing for her . I wish I could explain everything this lady has said and done to me today . I did notdeserve any of this treatment . If I?m paying my money I deserve to have my food how I want it ! I asked her for her name andshe told me to Look and read the receipt it?s on the receipt , the name on the receipt is VALERIA . I will never spend a dollarat another Dunkin? Donuts ever . It?s very important at that you know the type of people you have representing yo Read more
The worst service ever! Does not even deserve one star. I go down and never no issues but ever time my husband goes down the... "Manager" disrespects my husband and she's done it for the last time. This morning he goes down and so she can hear his order hebriefly pulls down his mask, the manager makes a statement to him that the mask is required. Which we clearly understand but awhite woman orders after my husband with NO mask at all and she does not request the same thing from her. I call to speak withManager about the issue and then she all of the a sudden she wants to "explain" herself and hangs up phone on me. Read more
Convenient location, but the coffee is so bad! It's like having hot water with a hint of coffee. I refilled my mug and I could... the bottom of my mug through the coffee! Even tea is darker than that. They use the same coffee bag over and over again. I amvery disappointed, don't recommend the coffee. Read more
Quick service for dreary commuters at the location. We don't have these in the part of Texas I am in, so I appreciated the... suggestions by the staff. My coffee was so good and was ready within moments as busy commuters started their day. Read more
Very friendly staff. Great service!