Reviews for Dunkin' in Arlington, VA
i ordered the pumpkin spice latte special and i thought they messed it up bc it tasted like ginger. I explained it to them and... they were so nice and gave me a iced mocha instead free of charge Read more
Great customer service. I was there 2 days back and was treated quite well.
I've been going to this location for over 10 years. Unfortunately, with the addition of Doordash and the increase in... construction in the area, they have failed to adequately staff this location with enough people to handle to demand on thestore. I've had to wait 20 mins or more for my orders no matter the time of day and the day of the week (including at 530am andafternoon times). I feel for the staff and they try to accommodate the packed store but it is impossible given the demand. Ihighly recommend management re-evaluate their staffing/hiring plan and make sure there are at least 4 people working for most ofthe day. Read more
It's always so slow. The staff are mean and overly defensive (even when customers are being polite) of mistakes. They also... always treat you like you're trying to steal when they keep an order behind the counter and you tell them it's yours. Theyshould use the to go shelf more Read more
The man that works here by himself is such a sweet guy! He?s the real MVP of this store and the least y?all could do is staff... another person to support him. I hope he is the highest paid person in the store because he?s holding the place together! Read more
Slow service! It took 25 mins to get a sweet black pepper bacon sandwich. Note to business: the Uber eat/ door dash orders... should not slow take out services down. Read more
Great customer service, today we went there and we were treated very well. So satisfied with the drinks and bakery. Thank you... exactly to that location. Read more
Out of all the Dunkin franchises I have been to this is the only one I continue to visit. Always delicious and staff is always... courteous every time. Keep up the good work. Read more