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Reviews for Dunkin' in Arlington, VA

Nicole Salop 1 year ago
3

I have been coming to this location for years and typically the staff is friendly and the service is good. This morning the... woman working had awful customer service. I did a mobile order which my kids and I ate upstairs. When we got to the donuts sheput in two powdered sugars instead of a powdered and glazed. The store was empty and I went downstairs to show her the receiptand ask for a glazed and she argued with me that she gave me the correct order. Just seemed like poor customer service over a $2donut after a total $20 order. Especially her continued insistence to argue over it. Read more

Christopher Berrios 1 year ago
1

Trash. Second instance where I waited over 10 minutes for it to be made completely wrong for two of the same drinks, that look... nothing alike. Save your time and spend more at Starbucks. Read more

Michael Moore 1 year ago
1

They have this poor one employee alone on a Saturday tending to the 10 people in the store plus online orders. Dude is a legend... but common Read more

Angel DMV 2 years ago
5

Great food, it's a bit slow though due to lack of workers. I love the seating upstairs that you can chill at, and the... combination of a Baskin Robbins is nice. Read more

Javier Marin 2 years ago
2

Too hot inside, no AC. The girl in charge doesn?t like to work in the morning

Jesse Curtis 2 years ago
2

It's conveniently on my commute route, but the store seems chronically understaffed. Usually only one or two people behind the... counter during morning rush. (can only remember three on staff in Am one time in past year). Almost always a walk-in customerline of three or more, and, more annoyingly, always a line/wait for online orders. Usually three to five people waiting there,but sometimes more than seven. Read more

Shannon Crowley Israelsen 3 years ago
1

We hurried to get here before closing and got here with 5 minutes to spare - the door was already locked. Not cool. We had a... very upset toddler and no ice cream (this location is a BR/DD). If your hours say you?re open until 7, then you should be openuntil 7. Read more

Kazi Islam 6 years ago
5

Though one of the smallest Dunkin? Donuts I have ever gone, this place is quite friendly and service is awesome. I ordered... varieties type of donuts with coffee and those were so fresh. Big disadvantage of this location is very limited parking. Top ofthe store a canopy type waiting place that is so cute and specious. Anyone can hang-out their spare time with a coffee overthere. And you know ?America Runs on Dunkin? !!!!? Read more