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Reviews for Wingstop in Arlington, TX

Neil Simmons 1 year ago
3

Why is Wingstop always so slow? It takes them an hour for the most basic order. Plan ahead, for sure! Place your order a couple... of hours before you're hungry! Also don't expect the staff to care. They are just trying to make a living. Read more

Dave 1 year ago
2

Gets annoying when I?m charged extra for celery and carrots? yet I do not get them. I get your busy but cook the fries .. they... were soggy gummy half done .. so we had to come Home and air fry them?wings the bone one were Good and warn .. wife?s bonelesswere cold .. online order said 30 min .. took 55 .. so obviously so of the order was cooked early and sat Read more

roxana umana 2 years ago
1

I just came from picking up my online order. The wait said it would take 58-63 minutes but it took about 80 minutes. I get home... to COLD wings that aren?t even sauced properly. The fries were tasteless & cold. The only item that was good was my soda. I doNOT recommend going here unless every other nearby restaurant is closed. Don?t waste your time or money Read more

Esmeralda Cisneros 2 years ago
1

My family and I stopped ordering from this location because the wait time is ridiculous. We would order online or through the... phone and wait the 30-40 minutes and when we would show up to pick up our food, we were always told it would be another 30-45minutes. Our orders would be incomplete. Never try to order on a Saturday because chances are the phone lines are disconnectedbecause they cannot process all orders on time. Read more

Clif Wright 2 years ago
3

Online ordering is too much for them to handle. Orders were wrong one after another. Zero supervisory oversight to correct the... careless and laziness. Lots of staff but no one working. So sad because the food is so good! Just needs a stronger shift lead ornight manager Read more

hope kelly 2 years ago
3

The wait is terribly long. Also personally I think the people that prepare food should have masks on but don't. They talk over... food while they're preparing them and I've noticed PDA amongst the workers while customers are present. The employees need moretraining because this place is in demand. And the customers don't deserve and uncontrolled food prep environment. Read more

alex danh 2 years ago
1

I waited 2-3 hours for them to forget my order twice. I ordered two 10 piece bone in wings with fries and a drink. They gave me... half my order. I then came in just to wait another hour and a half just for them to mess up again. I came out with 6 totalboneless wings. They need more cashiers. I don?t advise anyone to come here, unless you are desperate for wings. Read more

Tired 3 years ago
1

Ordered hickory barbecue and lemon pepper wings, 15 wings, large fries and 2 drinks; mixed with flats and drums. Asked for well... done wings, they still were pink inside and not crispy at all. Ordered fries well done with regular seasoning; they were burnedand too salty to eat. I called the store only to continously listen to that elevator music with no one evert picking up thephone. Wingstop have always been fresh, hot and cooked to perfection. This was a waste of money that I'm not willing to give toWingstop!!! It's obvious that the owner and manager don't value their customers as the reviews are not responsive at the storeor online. Spend your money where you're appreciated!! Read more