Reviews for The Cheesecake Factory in Arlington, TX
The wait staff were very attentive kind and professional the restaurant was very clean we maybe waited at the door for 10... minutes before we were seated. The menu was vast and the food was delicious, I had a bacon bacon cheeseburger my daughter hadthe mushroom and Swiss and my wife had some awesome chicken noodle dish. We all enjoyed it very much and got cheesecake to go,we will return. Read more
Another favorite, good meals and tasty desserts. Servers are always friendly. Tea is always fresh and cold. Shepherd's pie was... delicious. Read more
Considering how the parks mall has degraded the last few years it?s no surprise Cheesecake Factory has too. We?re visiting... Arlington for the death of a loved one and wanted a delectable dessert to help ease the pain of it all. We placed a curbsideorder on a Tuesday night for 4 items - Funfetti cheesecake, Turtle cheesecake, Carrot cake and a brownie ice cream sundae.Simple enough, right? Wrong! My husband waited an unjustifiable amount of time in the curbside pickup before he finally justwent in. When we got the order home 50% of it was incorrect. We received the Funfetti and the Carrot cakes. However, wereceived chocolate peanut butter cheesecake instead of Turtle and we received all the fixings for a sundae but no ice cream! Icecream! The main component of a sundae. I?m not sure how you forget the main ingredient. It was hard to enjoy ourselves and thedesserts with 50% of our party unable to enjoy their selections since the store carelessly messed up our order. We contactedthe store immediately upon realizing their mistakes but we never heard back. For the cost of a piece of cake the least youshould expect is the correct flavor. The staff at the Arlington location can do better. Edit: we contacted them as suggestedthe night of the order and have not heard back. We even filled out the customer satisfaction survey with this info and nothing.Their response is a canned message, there?s no solution to be had or we would?ve heard back already. Read more
Absolutely loved the ambience and great service. The staff was very kind and they kept checking on us if we need anything. Would... definitely visit again to try more dishes. Read more
Been here a few times now and I finally found my favorite entree! We?ve sat at the bar with John, really nice & very... knowledgeable about the menu. Kayla was our cocktails waitress and I must say she was extremely patient & helpful. They wereextremely busy due to it being a Holiday weekend. The Shrimp Scampi is very delicious and I absolutely love their bread.Actually went to Tom Thumb to get me a loaf today! Of course you can?t leave without getting a slice of cheesecake, but considertaking it Togo bc the portions are big! Read more
We had a great table next to a window that sat 4 people and our waiter was excellent and very attentive. There was an hour and... a half wait but we were able to do something else in the mall next door as they were able to text us when our table wasavailable. Outside seating was not available due to cold weather. No plexiglass barriers available at this location and assome wait staff and greeters do not wear masks. We ordered the raspberry cheesecake and the oreo cheesecake for dessert. Weenjoyed our meal but if you're in a hurry, reservation is recommended. We arrived at 7 and didn't leave until 10:30pm. Read more
I have been to this location several times over the years, and for the most part, I usually have a good experience. Recently, we... came in on a Monday night for a birthday dinner. I was grateful there was no wait for a party of 7. Unfortunately, I wasn?timpressed by the service. We waited for 15 minutes before anyone approached us and took our drink orders. Our server wasn?t thebest, but she was very friendly, just not attentive and kept disappearing or forgetting what we asked for. I was pleased withthe food, though. We had the Hot Spinach & Cheese Dip (5/10), Crispy Crab Bites (7/10), and the Warm Crab and Artichoke Dip(9/10). I ordered the Crispy Chicken Costoletta, and the plate was hot, with large portions and full of flavor. The Chicken &Biscuits was also delicious. Some of the others weren?t pleased with their meals (Louisiana Chicken Pasta), so I guess itdepends on what you get. They did offer us a free cheesecake to sing happy birthday to the guest of honor, so I think thathelped. All in all, I think it was a good experience for an impromptu dinner. Read more
This is one of the best experiences with CCF. We enjoyed it. Dinner was for four. The pumpernickel bread is so good! The food... was good cheese cake was good too! The only think I?d say was the silverware were dirty! And the strawberry lemonade was sooooosweet. Our waiter was Ariel! She was amazing. She was patient she was kind and her smile was all good. It?s nice to have someonethat feels comfortable with talking and answering questions about the menus. Ariel was A1. Read more