Reviews for Pizza Hut in Arlington, TX
The food here is always excellent! Always exceeds expectations!
I tried to order lunch from them. I waited an hour and a half, only to find out that my order was cancelled, just because my... phone number "wasn't in the system". Allegedly, they called me to "verify", but I never received any calls from them. I amnever ordering from Pizza Hut ever again. Read more
Pizza was raw and had hair in it. I wasted my time and gas driving up to this location twice and only got a refund and NO... DINNER. Horrible management and policy Read more
Other locations have always been disappointing but this location was amazing!! They had the food done on time when we did a... carry out and when we did delivery it was also on time!! They're wings are absolutely amazing!! Read more
I ordered a large, thin and crispy pizza. When I got it home, It had so much sauce on it that it would have been impossible for... it to be crispy without totally burning it. There was no crispness to it except for the very edge of the crust. The sauce tastewas very overwhelming and made it difficult to taste any of the toppings that were on it. And of course the pieces were verydroopy when you picked them up, which meant the crust on the bottom was a doughy texture and taste. Guess I'll go back toDominos. June 14, 2022 - Decided to try this place out again. Ordered The Edge Pizza with pep, mush and Italian sausage. Also anorder of boneless chicken wings (my first taste ever of any boneless wings). The pizza was excellent, except you're not able toorder a 1/2 and 1/2 online because there is no place to ask for this kind of special request. I did talk to a girl on the phonethere and she said that it wouldn't be a problem to make it that way. Well...it didn't come as a half and half like she said itwould be. But it was still very good. The boneless wings were not much bigger than nuggets, so to me it really wasn't worth theprice, even if they weren't to bad. Good experience for the most part though. Probably will be back. I will raise the starrating to a 3 1/2. It may be temporary though. We'll see. Read more
Customers BEWARE I ordered pizza for my kids and after an hour the pizza never came. I called and spoke to the manager Dallas... and all she said was we don?t have drivers. The manager was very unprofessional and didn?t seem to care about my pizza that wasalready paid for or my kids. Don?t waste your time especially if your feeding kids. Read more
I placed an online order at the Arlington location on Arkansas lane at 5:49 pm. I waited over an hour and the pizza was not... delivered and no updates on the website. I called the store directly and gave my name and info, I was told the pizza was in theoven and would be on the way soon. I waited another 30 minutes then called again. I was told my order had been cancelled due tothem trying to call me and me not responding. I had no missed calls at all. I asked why no one told me they needed informationwhen I called 30 min earlier and was told to hold, then hung up on. I tried to call back and no one picked up. Horrible customerservice and employees need more training. Read more
I was called by Pizza Hut to have my order verified was able to change my order to see something I forgot to do on the app was... extremely friendly called me before the pizza was delivered to make sure I knew it was on the way went way above and beyond anyexperience I've had with the pizza place before my only disappointment was the pizza just didn't taste that great and it's beena long time since I had any Pizza Hut but overall I was happy Read more