Reviews for Marco's Pizza in Arlington, TX
I was born and raised where the great pizza war began between Marcos and dominoes. I always favored Marcos. They just had... great pizza. FINALLY, they have expanded and followed me down here to the promised southland. This particular location hasme locked at this point. I was having a difficult time navigating the non-user-friendly online ordering bit, so i called thestore. The associate that answered the phone immediately recognized the need for management intervention and place new on hold. The manager came to the phone and was the most pleasant and patient person. He helped save us from pizza starvation that nightwith his patience and saw the ordering process through to the finish after helping guide me through the process. We'reabsolutely pleased by the managers attention to the customers satisfaction. And the pizza is STILL DA BOMB!..... after allthese years(decades) and miles. Read more
Pizza was 30 minutes late, uncut, and cold. Manager said he'd refund us, but probably won't be ordering from here again
New place in the neighborhood. Excellent food. Pizza was super fresh. The staff told me they just opened and were very... professional Read more
Beware when ordering from here!! We placed an order for delivery at 7:30 to be delivered by 8:05. We called at 8:15 & they said... they were running late but it was on the way. At 8:40, we looked on our App & it said "delivered". We called the store again &they delivered our pizza to the wrong address. They said they would remake the order & bring it out. (We have an easy addressthat has been on Google maps since it's inception). We asked to have the driver call us when he/she was on the way. By 9:40, westill had no pizza, so we called again. Apparently our pizza was delivered AGAIN to the wrong address. The employees still couldnot find the manager. Since they would not refund our money, we finally drove to the store & we are waiting on our pizza. NEVERagain! Terrible management! Read more
Delivery was an hour late and they didn't bring part of our order. Tried to contact a manger 3 times over it and they kept... hanging up on us. It's now 2 hours passed our delivery time and we still don't have our missing items. We will never be backhere again. Horrible customer service. Waste of $45. Read more
4 1/2 STARS: This is my first time ordering Marcos pizza. The ordering online was a bit confusing and it wasn't working quite... right. It took me 3 times trying and could be more simplified to understand it better. Delivery was fast. I got a thin andcrispy Pepperoni Magnifico with old world pepperoni. If you like thin and crispy, then you'll love the way they do it...just theway thin and crispy should be. The pepperoni had just a tad of "heat" which made them actually more tasty. Overall...it was avery good pizza and I know that I have finally found "my" pizza place and boy am I happy. Thank you Marcos for moving into ourneighborhood. It's been a long time coming. Read more
First time having Marco's Pizza, ordered the Deluxe and it was very good. Made with fresh ingredients. I found my new pizza... place!!! Read more
I wait for three hours for a pizza yesterday. They said they would bake it for the next 10min... nothing! Do you guys still... serve pizzas??? Read more