Reviews for Jimmy John's in Arlington, TX
Good sandwich, clean restaurant, and customer service was above and beyond thanks to the lady making the sandwiches.
Placed order online, waited a hour. decided to call and was told they were to busy to make a 5 minute phone call explaining what... was going on. I could of went up to store and picked my order up if I knew what was going on. Assistant manager working on9/11/22, at closing was very rude, needs to be sent back to customer service training. Also decided to put me on the no calllist cause I was mad and said I was coming up to the store about issue, saying if I do the police will be involved. Will not doanymore business with this location but will call complaint line to report what happened. Read more
I can't express how much I love these simple sandwiches. I don't do it often, but I am known to drive 20+ mins to get these... sandwiches that take literally the amount of time you swipe your card.. and it's done! It's not thrown together they are justmaking magic back there. Friendly staff. Everytime I can, I made a stop here! Read more
Good sandwiches and even better service. The entire staff was super nice, but Courtney definitely went above and beyond. She was... really sweet! She gave both of my daughters free chocolate chip chunk cookies (I ate 1, cuz...). Anyway, cool location Read more
Typically always order from this location. However, last 3 times haven?t been great experiences. 1st one sandwich had ham on #5... Vito?s. 2nd time placed a mobile ordered for pickup and it wasn?t processed until I went in and inquired. 3rd time meat portionwas off. Not sure if there is a protocol on slices of meat, full or ends but I paid full price but got partial slices. Thecucumber slices were bigger than the meat slices. Totally disappointment. Read more
Omg. The worst delivery experience ever. What type of sandwich is this??? I wouldn?t give this my 7 year old. And it took almost... an hour to get to my job. I had to call the place twice to see where my meal was!!! I?m glad I didn?t clock out. My lunch breakwould?ve been over. ??????????????? Read more
Love JJs but this location clearly is terrible. Ordered a Favorite Beach Club. Says "double the meat and cheese" and says it... has avacado on it. You can tell by the picture there is hardly any meat and there is supposedly avacado somewhere on here, yetI failed to taste or see any... The lettuce tastes almost chemically. Pretty disappointed. Avoid this location. Read more
Ordered tuna club and had liquid dripping down the sandwich. If you are into extremely soggy tuna sandwich this is your place.... Pretty sure it?s the location. I have had JJ from other locations, made to perfection. Avoid this location!!!!!! Read more