Reviews for Chicken Express in Arlington, TX
The fish was great but the fried chicke. Was old not fresh tasting should have been trashed...sweet tea was very good and cold... !! Will maybe go for fish dinner at this place but will EVER get any chicken from this place was very bad ???? Read more
Food was good but Employee didn't know about the special offers that their location offer. I went through the drive-thru and... later saw that they had given me a roll instead of biscuit and forgot the gravy even though it was on the receipt. Read more
Nasty, burnt, brown greasy chicken. No flavor besides gross old or burnt oil. If I could give zero stars I would. Got a family... pack and it's inedible. Read more
Employee at this location @ 1:50pm was really unprofessional. I had asked for 3 kids meals at the ordering mic. When i get to... window before giving him my card i make sure he had my order down right and sure enough he did not. After getting down what ineeded i had to wait another few mins just for that order. Besides that when i get home i realize they only put one chickennugget in combo instead of 2 for my kids meals. How is it that you don?t answer the phone when somebody is trying to complain. Read more
Sunday June 5 went in and ordered 25 spicy tenders family meal, waited about 10 minutes, cooked fresh as I watched. Nothing but... perfection when I got home to eat, great employees great cook, great job keep it up, need more people like you, the cashier wasawesome friendly and polite????and the cook was spot on even with an injured hand. Hats off , dear management please give thesetwo a raise... Thankx Read more
I understand shortages, but you gotta let me know when your out. Don?t just give me gravy milk. I left 2 stars because they are... usually good and they gave me some good sized chicken to compensate. But still, if you are out, just say so when I pullup.???????? Read more
Came to order food and food was cold and was asked to pull up and was told only 7 mins wait. There were 4-5 cars in the drive... thru and all of the cars were gone by the time I got my food. I waited over 15 mins for food and then to get it dry and darkspots on it..ridiculous service. They told me that oh I can refund you. I walked into location and the location and the storewas absolutely filthy and tables were disgusting. As I tried to speak with the manager about my situation they provided anhorrible inconvenience and managers seemed to be poorly trained. The manager (Stephanie) and Inez and Candace showed no empathyor any good customer service due to this matter. My family and I will never step foot back into this location ever. (11/09/2019)-8:50PM (11/10/2019) Update! Inez and Candace also refunded me but not my full amount...so now I have to go back for a 3rdtime to get the rest of my money when I told Inez that the refund receipt did not show full amount and Inez assured me that itwould be the full amount. Returned the following day because I noticed on my debit card they charged me for a side item and icewhen I returned the side item. I kindly asked if I can have my money back and they told me because it is a different day wecannot give you your money back which is STEALING, and on top of that they told me if I didn?t leave they would call the policeon me! Come back to this place NEVER!! I don?t encourage anyone to because of this situation! Be very careful dealing with thesepeople! Read more
I didn't like the mans attitude in the drive thru & my tenders were not fresh I don't approve of the service I was given.