Reviews for Auntie Anne's in Arlington, TX
I was at the location in Parks Mall and the wait for two pretzels was 45 minutes. I was told that it would be 15 minutes.... Chris, the manager was very rude and said he could not give me a drink for my time. I eventually got a drink and he startedthis is the last time. It will be the last time because with the time pretzels were burned Read more
Every time I?ve ever tried to purchase a plain pretzel the teens that work there say they don?t have any and there will be 15... minute wait. The boy was literally pulling out a batch and refused to give us some. Long story short, I asked for a refund andwill never buy from Auntie Anne?s again! It?s No wonder why the 2nd store closed at this mall closed and I?m pretty sure fromthe looks of things at the Parks Mall, it will only be too soon before this store closes too! Read more
Got two cups of pretzels. Half way through I found one half bitten and brought it back. At that point I just wanted a refund.... The woman running the counter accused me of lying, then put down another cup. I didn't want another cup of pretzels thatcould've been contaminated, especially with covid. I just wanted a refund. She refused to talk to me further, and then shoed meoff. All over a 6$ snack... Read more
Closed at 5:30pm. 1.5hr earlier than posted time which is 7PM. I told the worker present as well. She was unbothered and... continued closing down. Both locations inside Parks Mall Arlington. Read more
I ordered thru the app twice on two different days. The girl who works there named Trinity told me someone stole my order? How... does that happen twice and after I called she kept the phone off the hook for 5 hours. She is rude she lies, she is lazy anddoesn?t want to do online orders so will just tell you some lie. I decided to go in and see what was going on and she wasarguing with another customer about what time the customers order was to be completed. Whoever is over this location needs to dosome serious re organization cuz I drive to Grand Prairie cuz Trinity is not worth my time. She?s not only a unhappy person buta very unhappy employee- she needs a job she actually can do! Read more
I stood in line for 30 minutes today and left with no pretzels. The employees attitude was poor and claimed they were out of... dough and couldn't make any more pretzels. I I clearly saw the dough that was risen and ready to bake. I am extremelydisappointed. Read more
Sales people were not courteous at all. Someone needs to re-train these kids. They over charged me for my pretzel and got the... order wrong twice. It's not that hard to listen and repeat an order. I sure the server was high. Kinda sad to behonest... Owner, is that the impression you want people walking away with?! Read more
So funny about all the previous reviews. Really ? You all expect no wait time on weekend and holiday ? Come on give them a... break. They deserved you all respect! Read more