Reviews for Subway in Arden, NC
Had issue with order from door dash. the assistant manager sequoya (sorry not sure on spelling) took care of me 100 percent.... Great sandwiches and great service Read more
Suppose to open at 10am on Sunday 10/24/2021 and I get there at 10am and a very rude lady says it will be 30 minutes! I come... back at 10:30 and she is walking out to smoke a cigarette. You just got here and u already need to smoke. I asked if she will beopening when she got back in and she did not even look up from here phone. I order for my autistic son here all the time andevery staff member is great except this miserable lady who hates her life. Needs a customer service training class. Wish I knewwho the owner was. Read more
We went to Walmart to get my sons glasses fixed at the eye center. My boys wanted a slushee, so we ate at subway. The gentleman... that was working behind the counter was awesome with my kids, kind, engaging, and professional. It got pretty busy while we werethere, and I noticed he wasn't phased, nor was his service compromised. As a business owner, and a restaurant owner theseworkers are hard to find!! We will be back! I wish I knew his name. Tattoo down his arm, ear piercings, and dark hair! Thanksfor the awesome service man!! Read more
Today we ordered online for the first and last time. Apparently reading was a skill the employees didn't have today. Both... sandwiches we ordered were made wrong, oil and vinegar on the side for one and sweet onion on the side for the other becausehalf was going to be eaten many hours later. So now the second half is going to be a soggy mess, and they forget the chips thatwere orded too. Read more
I usually give sanitation grade but I just went in for my free drink from survey. I have been to quite a few locations in... Asheville since they came out with the fruit drinks. All of them had the same taste except this location. I ask the employee,did they add water to stretch it, and he said yes. That's not right..go by the instructions corporate gave you and stop stealingcustomers money. Read more
Went in today and got the tuna came home and not long after i ate it i got severely sick. Called and asked for the manager who... made my sandwhich today could understand me perfectly in the store. But acted like he couldnt understand me on the phone. Prettysure this is food poisoning and will most definitely not be back to this restaurant Read more
Woman behind the counter was nowhere to be seen for a good 3-4 minutes. My mother, who only wanted a cup of coffee had to go... over to the doorway, only to be "greeted" by someone who clearly needs to get out of customer service completely because if thatis the attitude that continues at this location, no one will set foot back in there. Get better staff that treat customersbetter and who also treats themselves right. Read more
One of the few subways that I really disliked, the bread was dry and stretchy. They do not have good Chipotle sauce at all... compared to other subways. Also wish the place was sweeped more. Read more