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Reviews for Starbucks in Arden, NC

Danielle Hardee 1 year ago
1

It is sad to see this location continue to struggle with how to run efficiently. I come here all the time - I ALWAYS mobile... order. We seem to go through periods of time of not knowing how to sequence but I always ignore because I realize people may betraining. Now of recently I have noticed that we are ignoring mobile order and making them when convenient. Sorry but Ithought the purpose to mobile ordering was so my drink was ready when I got there and I wasn?t waiting the ridiculous amountthat it takes normally to get my beverage. Today I came in to get my drink that I had ordered 8 mins prior and realized theywere busy so I was patient. For the next 5 minutes I watched the drinks that were ordered after mine be placed in front of me. I then see that my sticker is just placed up on the espresso machine chilling with four other stickers that are mobile orders. I then point to my drink and ask if she can make my beverage which she looks at me like I am crazy. I then watch her make 6other beverages - all of the mobile orders that were after mine?trust me I checked. I asked to speak to a supervisor- who ofcourse apologized and then went to offer me a card for a what $4 off (my drink was almost $8) I refused! That wasn?t why I wassaying something - you are causing upset customers who loyally keep coming because we love Starbucks. Please correct this inyour locations as this is not the only place I have seen this be done. Read more

Brittney Mason 2 years ago
5

Pumpkin spice is finally back and they didn't mess up my order

Rebecca D. Edwards 2 years ago
5

Love ice coffee pumpkin spice!

Alesha Smith 2 years ago
5

So fresh and tasty. My daughter and slipped in, out of the cold for a bit of breakfast. We decided to eat in. Very clean! Super... courteous staff. Thank you for being kind... Read more

Timara Hale 2 years ago
1

Terrible customer service. Overcharged me for items that weren?t available, gave no compensation for the price difference of... substitutions, and made the substitutions incorrectly. Terrible turn around time too, I was in the store 45 minutes waitingaround to receive a coffee and a sandwich? Read more

kaylee pulliam 3 years ago
5

I am not the biggest fan of starbucks but this specific location (26 Carl Alwin Place, Asheville) is fantastic. Everyone is... always so nice and my drinks always taste great! The one time my drink didnt taste right they went above and beyond to fix it(the cold brew was running low). This is my favorite starbucks in the area Read more

David B Teague 5 years ago
5

It was a standard Starbucks kiosk in and Ingles store. They were careful with my order, and since I ordered half-caff coffee. It... was well prepared. They have a reputation for making concoctions that taste good but but have high calorie count and highamounts of sugar. Read more

Kim Rice 5 years ago
5

Nice atmosphere here this is the place to be on a Sunday afternoon relaxing sipping coffee at Starbucks in Barnes and Noble. The... staff is pleasant, courteous helpful, and knowledgeable on both sides(Starbucks & B &N. I Definitely will be back next Sunday.Love y'all?????????? Read more