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Reviews for Chick-fil-A in Arden, NC

Lee Anne B 1 year ago
3

An employee overheard me talking about tables while she was seated near the restrooms. Did she clean the tables.....no she... instructed the only gentleman on a register to clean them. Chick fil a sandwich was not tasty nor crispy, soda was flat, onethe manager got there looks like he was trying to get dining room up to par. My oh my how Chick fil a has changed since I workedfor one in Charlotte. By the way.... this was my 1st time going inside, I had just experienced outpatient surgery near by thislocation. So very sad. Read more

Saunders 1 year ago
5

I love this location! Fast, efficient and most of all their customer service is top notch. The chicken sandwich was delicious... and I love getting a large cup of ice to chomp on. Great job y'all! Read more

Katrina Macari 2 years ago
1

Sat in the drive thru line, without moving at all for probably 15 minutes. The girl running face-to-face said they were waiting... on food from the kitchen. I?ve never experienced anything like this at a CFA? horrible. Where were the team leaders????Managers? Somebody???? Read more

Zipporah Blanco 2 years ago
5

This was the most pleasant Chick-fil-a experience I've ever had! Wasn't too crowded for that time of day. We sat on the patio... (with the dog) and the sun was blocked by the drive-thru covering. There were a few loud vehicles that came through there, butthey moved through the line quickly enough that it really wasn't a problem. Great service as usual! Thank you! Read more

Chelsea St John Wade 2 years ago
5

Chick-fil-A never disappoints. They were very accommodating and made it a point to check on us several times to see if we were... OK. They interacted with my toddler son and the store owner gave us free sandwich coupons and a coloring book and crayons to myson. Read more

Mike McCarson 2 years ago
5

The food here is fantastic and the employees are awesome at their jobs. Even if there's a line wrapped around the building... they'll have you in and out with your order, hot and fresh and most importantly, correct! This Chick-fil-A earns every bit oftheir five star rating ???????????? Keep it up!!!!! ???????? Read more

Michael Wilson 2 years ago
5

I had an excellent customer service experience inside this location this morning. Sofi, who took my order for breakfast, greeted... me with a wonderful smile and brightened my morning, after I had just taken a long drive the day before and got home late night.She took my order and made the adjustments, as I requested, with ease. It's always a pleasure, as a retiree, to see employeeswho thrive to give good customer service. She represents the company well. Read more

HRH Joie 2 years ago
4

(AVL) on Airport Road: + Friendly, attentive, welcoming staff + Best to GO INSIDE for faster service + As of 02?2, drive-thru... system needs serious improvement. Longer wait at peak times; vehicle lines can be a parking lot as there's no way to exit - evenif orders are filled, pending cars in the front block ALL others. + Also, packagingwrapping should be better labeled. Forexample, orders for a large party with different menu items all look the same - and one has to open all sandwiches to figure outwhich is what, and for whom. ????Doesn't McDonald's have specific packaging and color-coding for most menu items? Makesidentification much easier. Anyway, most agree that, "Chick-fil-a is one of the BEST part of our days!" Read more