Reviews for Church's Texas Chicken in Aransas Pass, TX
This place has no management skills and each employee runs the store however they want. ?Let?s make the customers wait on... purpose? 30 min later after waiting in the parking lot for a $23 order not to mention the 12 min at the drive thru window, therewere hardly any cars or customers inside to justify the slowness. Listen I understand customer service is a joke after COVID,but this place gets the award for the slowest place ever. I thought the drive thru was suppose to be faster then dine in, that?snot the case when I asked what the hold up was, I was told the 2 customers ordering tenders was the hold up. I would been okayhad they not forgotten food with my order, after waiting 45 min total, seriously should have closed forever when Harveydestroyed it, it?s a shame they reopened, would have done Aransas Pass a favor if it closed. Read more
Food was disguising 8 employees standing around on their phones. One person working. Had to squeeze past people leaning up... against the wall on there phones to get food All employees Parked up front close to the door as I was the only one there andthere was 4 cars out front Read more
We ordered through door dash I should start off by saying. From the time I ordered to the time it got here was no more than... 20-25 minutes which meant that the food should be hot. Wrong! The sand which had 2 pickles on it and was lukewarm, the poppersthat were my side had been sitting under and heat lamp for hours probably, they didn?t put my desert biscuits in there, myhusband ordered a 3 piece spicy white chicken and it was ALL wings not one single breast and it was ice cold. The only thingthat was remotely warm was the Mac and cheese. So if that was warm the rest of it should be as well. To top it off, they areopen until 10, at 8:15 I called 5 or so times and no one will answer the phone. People work hard for their money now a days andexpect what they order to be correct and fresh. I expect the manager or owner to respond or compensate appropriately. I will begoing up there tomorrow for a face to face conversation. After being on an airplane and traveling all day this was more thanenough to set me off, and I work in the food service industry! Read more
By far the worst church's I've ever been to. Literally everything was inedible. The chicken and biscuit was as hard as a rock. I... was hoping to enjoy my Mac and cheese but it tasted so off I threw it up. Almost sour. I was on the road from vacation sounfortunately wasn't able to get a refund or circle back to complain. Wouldn't waste your money there. Read more
If I could give 0, I would. We waited 35 minutes for our order. We arrived at 239 left at 314. Ordered 12 tender meal. The... tenders were hot and good. Fries were beyond gross. They were either horribly over cooked, old or cooked in old grease. Thefries looked like they were battered because they had layers of gunk fried to them. The okra was old soggy and tasted HORRIBLE???? My order was only $28 but considering the food I'm tossing and time I wasted I feel totally jipped. My advice, go toPortland. Read more
Fries were flavorless. Ordered 5 chicken sandwich meals. Took over 25 mins to get our food. Chicken sandwiches were pretty ok.... Drive through took forever even though we were the only ones there. Read more
Food was good wait time is ridiculously long no one in the lobby and no one through drive-through don?t see why I have to wait... 40 minutes Read more
I've always been a fan of Church's chicken but I'm not a fan of items being left out of my order. Wednesday's, this particular... location offers great specials but it doesn't necessarily include great service, so that's why I rated a 3 stars. Once arrivingback home with my large order, it was discovered that items were left out, and I repeated the order to the staff member and wasreassured that my order was complete! Whereas the chicken tasted great, the Okra was over fried, no Mashed Potatoes that wepaid for weren't in the order! I believe the staff could use a tad bit more training! Plus, the interior of the restaurant needsa deep cleaning. Read more