Reviews for Jimmy John's in Appleton, WI
I?m going to start off by saying I work in customer service and I have been for almost 8 years. Today was my first time I had... gone to JJ, since I usually get subway or jersey mikes,I was super excited to try it. Since I had never been here before it tookme maybe a minute to figure out what I wanted and I was trying to figure out what I wanted but I had taken a minute too long Iguess. The person I was with ordered since they are familiar with the place and I asked the lady at the counter if I could makemy own and she stared at me like she couldn?t understand me and never said anything back so I told her what I wanted, which wasa turkey with cheese and lettuce and mayo and mustard she got visibly frustrated with me about the cheese when I asked if theyhad other options and was rude with her response and so I repeated what I wanted and she decided to respond with ?so what do youeven want? and I repeated myself and she said oh so you want a #4 extremely rude and disrespectful towards me and she justlooked extremely flustered over simple questions. It didn?t seem like she handle the position she?s trusted in, which is toservice new, current, and old customers. No matter what is going on with your personal life you shouldn?t take it out oncustomers. She put no mayo on, which is no big deal but I had literally asked for it 2 times. I work in customer service, Iwould never treat anyone the way she treated me. I felt like I wasn?t being welcomed. I truly expected better. The girl at thecounter, should probably have a job where she won?t be dealing with customers consistently, because she clearly couldn?t handlesimple questions. If there weren?t any customers in there I probably would have said something. Great sandwich tho! Read more
I did have to wait a bit for bread but they were accurate and fast after that!
I ordered for delivery And this guy on the phone named David he was very friendly
The staff is fine, but the last few times I order the spicy italian they always always always forget the jimmy peppers. Then i... tell them they forgot and they tell me they usually only put 3 peppers on, so i opened my new sub there wasent a single pepper.Im still coming back but i would suggest to anyone who goes to double check your sub. Read more
This is the 3rd time that it?s taken an hour and a half to be delivered. We live 5 minutes away from the store. The soda comes... completely watered down, and this is after I have already put the tip on my order. I?ve never had such terrible service fromhere, it?s so strange. I?m not sure if it?s all locations or just this one, but i am not ordering from here anymore. I only havea 30 minute lunch break and then I?m not able to eat it. Freaky fast, it is not! Read more
I don't normally post bad reviews. I have been ordering from this location for years. I accidentally placed an incorrect date... for my order. I called to rectify my order, the only way to do this was to refund my card and rerun it. Well my card wasrefunded first without my knowledge which I would not have requested. I would have just accepted the order on the other date..Employee actually called me back to tell me I was rude to her, well I was not happy with how my order was handled. Read more
Awsome service foods amazing, no complaints, thanks to this store I gave 5 stars marking my 300 store visit through the entire... US! Keep up the good work. I even tip the driver $10.00, Read more
Incredibly rude and passive aggressive for no reason, my bad for not knowing the jimmy johns menu??? No need to get nasty with... your customers just because you probably wish you were watching the packer game or something. Grow up. Read more