Reviews for Firehouse Subs Calumet Street in Appleton, WI
1) only 3 employees working all 16 and under no manager or adult 2) us along with other customers waited over 25 min for food 3)... after waiting sandwich was the incorrect sandwich 4) while sitting and finishing out meal 4 other teenagers came walking in whothe 3 working stated ?hey you don?t work here anymore? yet proceeded to let all 4 of these teenagers walk into the kitchen. 5)while we are sitting in the store every employee was in back with no employee up front for 10 min. When did it change thatchildren are unsupervised working with no manager on site,and when did it become a thing to leave the front of the storeunattended? Will not return due to long wait no apologies even given to anyone for the wait. Read more
I have been to a lot of firehouse subs and I have never been to one where the people working were so immature. I walked in and... there were 8 people behind the counter and not one was acting like they were at work. Multiple men with long hair and nohairnets were screwing around where the food was being made. With all these people it still took longer to get my food than anyother firehouse subs I have ever been too. Get new staff or watch this store fail! Read more
We ordered pick up online. After picking up order and arriving home, realized they totally botched our order. One sandwich... ordered was to have extra cheese, they put NO cheese on it. One salad ordered was to have no tomatoes, due to a tomato allergy,it was loaded with tomatoes. Cookies that were ordered, weren't included at all. One brisket sandwich ordered, skimpy and mostlyfat. This was our first time trying this establishment, and unfortunately will be our last. Get your act together. Read more
Went here for a work lunch with coworkers & we all had an unfortunate experience that resulted in us leaving and throwing most... of our food out. The staff was lacking attention, mostly teenagers on their phone not really paying attention to waiting peoplein line. I personally got the Italian Sandwich and it was just too much to handle, it was quite bad. When I had asked for arefund, they said that the best they could do was a gift card for next time. I politely declined as I will not be returning tothis establishment. I waited for my colleagues to finish what they could before giving up. The beverage machine was also notworking properly as the drinks came out with a very flat/lack of carbon taste in them. I would not recommend eating here unlessyou have an unknowingly love for this chain or have a godly amount of time to wait while your food is prepped. Summary: Badservice, sandwiches were created with bad seasoning & improper cuts of meat, and over priced. We paid on average around $16 fora soggy sandwich that we could have paid half for down the road. Read more
I went there today and ordered three sandwiches to go when I got home my sandwich was real soggy on the bottom of the bread I... don't know if it was caused by the lettuce or the sauce they use on the sandwich but it was very gross. The only thing goodabout this place is the fire fighter appeal. Read more
Not likely to return to this location. I'd much rather make the half hour drive to Oshkosh! The food there is fresh and service... is better. Stopped in at this location for the first time and it was just error after error. First part of our kids meal wasforgotten, then my sandwich was missing mushrooms and mayo - which I paid for extra, and my husband's sandwich was made on thewrong bread. We had to go to the counter a couple times to correct this. The guy at the register said they don't offer largesubs on white bread, only wheat...what? Not likely going back. Read more
Ordered online and sandwiches were made on time. The team was kind and courteous even with it being opening day. They did an... amazing job and we will be back frequently. Thank you for finally having a firehouse subs in Appleton Read more
First time ordering food from Firehouse Subs, and they did not disappoint. Quick carryout service. Quality ingredients. I... received a warm prime rib sub, and it was delicious. This might be my new favorite sub shop, and the firehouse theme is neat forkids and grownups alike. Read more