Reviews for Los Pollos Bros in Apple Valley, CA
Food at this place is way to expensive for Mexican fast food, I feel it's way over priced for food quality. 2 burritos, 2 cokes... and a kids meal came to $45. Outrageous! Read more
Not sure. I felt like that I spent my lifes savings on a Burrito. Too top it off, they would only give me one salsa cup - very... small. If I wanted more, I would have to pay. I already felt that I got nailed to the cross for a Burrito. If you want to eathere, be prepared to shell out your Pesos Amigos. Read more
Great tasting Chicken and always on point. Note to owner came at 8:04 on Tuesday with an hour still left open and your staff... mentioned they ran out of chicken. Considering this is a chicken specific location not a good experience this one time. Overallthough I love this place. Read more
We have been going here since before the name change and before they were in the high desert. We understand the cost going up... for food, everything did. But, why take off an item like the side of potato salad with the burrito, which is just a tiny cup andthen charge $3 to add it on. It Is like a half cup of potato salad, how much could that put you out. Very disappointed and willno longer go here. Also the lack of chicken in the burrito is a poor way to profit. But like we said taking away potato saladthat went with burrito was just pathetic. A sad way to lose customers indeed. Also you should make sure we the customer haveknives for burritos so we can cut to eat. They don't stay together at all even being dry. The cost just a couple of years agowas affordable but the price doubled since than and even more when you consider they took items away from the menu. Looks likegreed got a hold of this once great place. Read more
Excellent choice! This is a great restaurant, the pollo is very tasty, service is fast and staff is very friendly. This is a... excellent restaurant to enjoy and eat with your family and friends or to go. Drive thru is clean, accessible and fast. Goodrestaurant overall. Read more
Edit: I did receive a call from the true manager and she apologized for the poor service I recieved and comped me a free family... meal. Now that is how you succeed in customer service. Thank you Daniella for your call it was much appreciated. I orderedthrough Uber Eats. I ordered a whole chicken, pollo bowl, xlarge potato salad and xlarge rice, flan, salsas and tortillas alllovingly packed in one bag(per the girl I was speaking to). I told her that I did not receive my whole chicken. She proceeded totell me I was wrong that the manager packed everything herself. This went a few rounds. I finally spoke to the manager and shesaid she packed it but she would check her cameras to see if she did. She comes back and basically starts blaming the Uberdrivers that they take food. Huh the story changed. Basically I was dismissed, even after I offered to go pick up my missingchicken. I was told they couldn't deal with me right now but I could come tomorrow. Seriously, what am I supposed to tell myfamily!?hey guys guess what you can eat tomorrow. I asked to speak to the manager again and was told she stepped out and thatshe really wasn't a manager and that the real manager would be in tomorrow.Terrible service! Poor communication skills! Badattitudes! Like to blame everyone elae but their incompetence! Never ordering from here or walking in here again!!! Read more
4 stars because its good not the best but very good. Chicken feels a tad over cooked not sure if it is but the chicken basically... smushes together when u bite. None the less it is tasty the skin has good flavor and great crunch. Potato salad is probably onebest ive tried at a fast food joint. Rice is good and beans taste home made. Only thing id like is 1 more tortilla with thedinner meal. Also drinks only get 1 free refill. Over all good experience. Read more
I love Los Pollos Bros food. But the last time I got a family size combo last week, the chicken was SO dry, I literally could... not swallow it. Very disappointed. Read more