Reviews for Papa Johns Pizza in Annapolis, MD
Absolutely horrific delivery times to a location that is less than a 10 minute commute away from my residence. In addition, the... large pie i ordered was quite very mouth shivering (very fricken cold) along with it looking like my neighbor's big toe. Read more
Waited for pizza for an hour and a half (expected to be 45 min) I called to see what the problem was and I was told they?d make... a new one and send it out. I understand stuff happens but this isn?t the first time this has happened with this location. When Irequested for a reimbursement I was told that they can?t do that was hung up on. Read more
The service here is trash. The estimate showed 60 min wait. It?s been 2.5 hours and still nothing. I had to call again just so... the dude could tell me they?d make another and send it out again. I understand things happen but I can?t stand bad customerservice. After the wait I still proceeded to thank him and he just hung up on me, as if I was the one at fault. 0 stars. Read more
Does papa johns not have their own delivery drivers anymore or something?! The past two times I ordered, I asked that they text... or call when they are here dropping my pizza. Both times I open my door to cold pizza because they failed to even knock on mydoor. There is no tracking on the app any more, so how am I supposed to know when my order arrives? I was blur to call the storebecause it had been an HOUR and still no call, no text, no alert, nothing. Terrible service now since they changed whateverthey're doing with drivers. I'll pay the extra for pizza Hut next time. I'm disappointed. Read more
the pizza is good but they need to stop using door dash for the delivery. twice my pizza didn't show up. apparently they... delivered it to an apartment 12 buildings down. the door dash driver refused to bring the pizza to the correct address. my pizzais cold now because I had to go hunt it down. thankfully papa john's gave me a refund but it is frustrating. Read more
Been ordering from this store for a few years, no issues. Lately, though, the pizza has been delivered by DoorDash. Each time it... arrives late and cold. I understand they're short on drivers, but I'd rather no pizza than cold pizza. Read more
Called at 11:00pm and they said we would have our pizzas in 45 minutes to an hour, so 12:00pm came around and I called and the... employee said that we were going to be the next order out and have our pizzas by the next delivery around 12:30. 12:45 rollsaround and I call them again, the employee says the driver left 10 minutes and he should be pulling up any minute, I waiteduntil 1:30 still nothing, and they wouldn?t answer my calls. So I just ordered from a better place. Read more
Ordered from her and have now waited to over 2 hours for my food. Have been on hold with the store for 15 minutes.