Reviews for Dunkin' in Annapolis, MD
Updated 2022- I?m constantly having issues with this location. My mobile orders have to be tracked down. I can be an... understanding person but their customer service isn?t even good. The point of a mobile order is to be in and out and I?mconstantly waiting for assistance after having to stand in line, which defeats the purpose of ordering ahead. Read more
Used to live next door to this place. On the plus side, their service is consistently fast and friendly and the store a... welcoming little place. Unfortunately, I'm just not impressed by their coffee. It's always TOO HOT! And can taste burnt. AndDunkin's donuts? They're pretty, but look and taste like they were made in a factory. They're not bad, just not what they usedto be. Read more
I will like to give a shout out to this location for going to that extra mile to cut down the middle of the blueberry muffin... then put the butter inside it so when I pick it up the muffin was perfect. Thx ...... Read more
Not my favorite Dunkin'. The store is small. They are always crowded (at least when I visit). Staff is not really... friendly. Good news: Food and drinks are up to standard, and service is aleays pretty fast. Read more
Great service. Coffee was made perfectly to order. Gentlemen taking my order forgot do charge me for the extra espresso shot.... When he noticed, he just smiled and said no worries, no charge. I appreciate when those little things happen Read more
I LOVE them! I've only been there 3 times and they already know my order. Customer service is so important to me. I'll go... somewhere and actually pay more just for good service. They are definitely winning! And it also helps that they fix my icedcaramel latte with no whipped cream to perfection! ???? Read more
This is Becca the brown,blonde,and blue hair girl who comes in everyday. This is hands down the best Dunkin ever they take the... best of care of you here and know there customers by name they know exactly what I want without even having to tell them... Lovethose guys and gals there.. Read more
Worst coffee I?ve ever ordered. Next time I?ll be sure to hold up the drive thru taste testing my order. I ordered a butter... pecan decaf ice coffee with almond milk and a cake batter decaf iced coffee wit huh almond milk for my daughter. Both drinkswere TRASH. Literally! And I didn?t receive a receipt. Read more