Reviews for KFC in Ann Arbor, MI
Don't waste your time/money, every time I eat here (and the other location in Ypsi) it's terrible. Old/cold chicken/fries. Soft... drinks with no ice and no carbonation. I keep giving them more chances, and they keep disappointing me and making me sick. Ican't even blame the employees anymore, at this point I think the owners are cutting every corner they can to save on wages/foodcost. Go anywhere else. Read more
I placed an order for the #1 2-piece breast and wing; I received one leg and two dried out thighs. Will not frequent KFC again,... too many chances with too many careless mistakes! Read more
Stopped in to order some chicken, the price menu board said one price but the order taken said the prices had gone up? I'm... pretty sure the State of Michigan says you have to use the posted prices not what what you think the new prices are. We leftwithout making a purchase. Read more
Extremely disappointed. I took my lunch break to go pick up food. I ordered a number 8 (per the screen), the gentleman asked it... it was the tender meal, I said ?no the 3 piece big box meal? he told me it was a different number so I said I want the 3 piecebig box meal whatever number that was. He proceeded to ask what I wanted to drink, I told him I wanted brisk. He repeatedhimself ?I asked what you wanted to drink? I repeated ?I want a Brisk?. He told me they don?t have brisk. I responded that itwas out here on the menu, I suggested it get updated since things didn?t seem to be right. I pull up to the window, the womanworking was so pleasant and polite! But having already used my lunch break waiting to order and drive back, I quickly glance inthe bag, it looked right, only to find out I was given tenders. I?m extremely disappointed in the service. I tried calling threetimes. Was disconnected twice and put on a long hold the third. It?s frustrating to repeat yourself, be told your wrong, andstill end up with what you said you did not want. I gave two stars only because the woman taking the payment was so nice. Read more
I went with my son to eat during the appropriate hours. The KFC had a big banner that said "Dining Room now open, join us... inside." We got out of the car, and all the doors were locked. Simply unacceptable. Read more
I normally give grace to those working with the public because it is difficult dealing with do many personalities, but this... place really needs to be shut down or at the very least a pop up health inspection. There was only 1 person in front of me whenI placed my order and I had to wait over 30 mins for my food. I wasn't upset, but as I waited I witnessed food being picked upwith hands, employees never changing gloves handling money, then handling food. The rudeness of some of the employees to thecustomers just asking a question or trying to place an order. I checked my order even though I watched them bag it up and it waswrong. I went back to the counter and showed them my order was wrong and they put the food I picked up and opened back in withall the other food instead of throwing it out. The only reason I kept my food was because it just came out the fryer so it wasfresh and properly handled. But I won't be going here any longer Read more
The service was horrible had to wait 25 minutes for food when I asked a question about the menu three different employees... couldn't answer the question because they had items listed incorrectly and in reverse order on the menu giving a $15 difference!That's quite a big difference especially when nobody knows the real answer! Overall prices were too high and frankly Meijer'schicken in the bucket, tastes much better and is far cheaper! In addition the biscuits were hard as rocks and were horrible! Read more
Used to be a reliable location, now the food takes forever, and comes out cold. Last 4 times I?ve been here I?ve been told ?we... are out of everything?. Like if you?re out of everything and don?t want to make more food for customers, just close down thestore. Read more