Reviews for Einstein Bros. Bagels in Ann Arbor, MI
Very fast service, the food is excellent and the portions are good! You?re getting what you pay for! staff is very friendly.
Coffee is okay, but IMO service is just as important as product. ...I ordered a mocha with whipped cream and got a vanilla... something with no whipped cream. I went back up to my fiance's room (who needs 24 hour monitoring so I couldn't get back down tothe coffee shop for 2 hours). Tried calling, straight to voicemail, no call back. Went down there, politely told them what Iordered and what I got. She had me open the lid to show her then said 'it must have been rang in as a white mocha' and walkedaway. Made someone else's coffee, then mine. I asked for whipped cream. She said 'just make sure to let them know what you want.I can't see what you ordered because it's been so long'. I said I did and told her why I couldn't come down sooner. She said'it's okay'. I said I know it's okay, I didn't do anything wrong. She started to argue so I walked away. No apology, right fromthe beginning. Not good. Read more
Very good bagels, good deals too, but.....I always feel stressed here, when choosing bagels. Having to call them out from the... register doesn't work for me. It starts causing me to be stressed by customers behind me, if I try to move back and forth tothe bagel counter to see the choices, the employees make me feel rushed and guilty. It's never a relaxing/comfortable purchasingprocess. Read more
The staff is amazing! They are fast and serve with a smile! My son often orders the chocolate chip bagel toasted with strawberry... cream cheese. Yum! Read more
Since this location is part of the cafeteria in the hospital, I was nearby for about a week. Had great experience as someone who... never been to Einstein Bro Bagels. Loved this place so much that I went back for their coffee one last time before leaving thehospital, but ended up getting charged for a full price when I had a refill cup. Told them should be the refill price but theyreplied saying my cup was not their brand.. I know it's not much in cost but I've been using refill cups for years and this isthe 1st time this kind of thing happened.. there goes my 5 stars for you guys.. Read more
I have genuinely never been so upset. This was one of the worst experiences I?ve ever had at a food place. I got so sick from... what I had. I had an asiago Parmesan bagel with garlic herb cream cheese. The bagel tasted fine but the cream cheese tastedhorrible. I took one bite and thought something was off but I took a second bite anyway. after that I refused to take anotherone. I had gone here on my break and shortly after I ate the bagel I got ridiculously sick at work. Would never come back tothis place. Read more
Fast service and a good selection of bagels and flavored cream cheese spreads. The sandwiches can be ordered on a bagel instead... of the default ciabatta bread option, which is a nice addition, the bacon avocado turkey on an asiago bagel is a personalfavorite.. The breakfast bagel is good, but the bacon is precooked so I recommend the turkey or sausage option instead. AroundChristmas, the cinnamon coffee is awesome. Read more
Tired of getting bagels with skimpy cream cheese in the hospital, please do better.