Reviews for Jimmy John's in Ankeny, IA
It's JJs. We all know it tastes decent. The consistency is alright. It's the delivery that's an issue. For the 4th time today... from this location, I've waited for an hour for my order of 1 sandwich to arrive. Considering my place is within walkingdistance to the store, (just over a mile) you'd think this wouldn't ever be an issue. I get deliveries because I work from homeand can't really step away from my laptop during lunch. Once is understandable, things happen. But 4 times over the course oflike 10 orders? Something has to change here. Hire more drivers, or pay them better to retain them. Seems like "Freaky Fast" isa Freaking Farce at this location. Read more
3 employees in this location at 842pm. All dinking around on cell phones. Had lights on Drive thru on. Wouldn't take an order. I... hope the franchise owner is down in sales. You know why everyone after ball games goes to Sonic! Read more
This newer location is fantastic! Service was excellent at the window. Love the Beach Club & Club Lulu sandwiches. The iced tea... is delish too. Recommend THIS location. The store on Ankeny Blvd. needs to close. Not enough help there & run down. Read more
Numerous times they have shown they are incapable of getting our order correct. They constantly show they fail to read the... receipt on our orders. Things they constantly fail to do. Add mayo packets for sandwiches, add bacon, leave off tomatoes. Ibelieve we are up to like $18.00 in credit because of their screwups. I would stop ordering from here but since they are a sucha simple convenience my wife keeps ordering from here and is constantly surprised that we get let down. Read more
I like these sub sandwich, specially on the whole wheat bread. I also like that I can customize my own sandwich . JJ's kettle... chips are very good. Cookies are delicious. Delivery last time took 45 minutes from time I ordered to my door. Which isunusual. Read more
Our 2 sandwiches did not come Freaky Fast, must have waited 15 minutes. Otherwise, good food as usual. Update: Tried this... location again today (9/27/21), attempted drive thru (closed inside)... they couldn't do either sandwich the way we wanted, noplain or thinny chips, and no soda. So I backed out and left. Extremely disappointed w/ this location. Maybe it's "supply chainissues," no explanation given. Went to Jersey Mike's instead (no problems there). No 3rd strike here, this JJ's is out. Read more
I had to call them when they didn't understand what my address was. I literally retold them the address as it was typed in and... they were like oh and understood... took me an hour to get my food. I literally ordered from here due to JJ normally beingpretty quick and I live literally 5 min away. I just was trying to feed my kids, had pretty simple sandwiches and still it tookover an hour... I don't even care if they were busy the fact that I called them 45 min in and THEN they ask me about my addressand blame it on that is bull. I will never order from here again I would rather order from one that's further away! I have donethat and got it in half the time... what a joke! Read more
Food was exactly as expected. No surprises (which is a good thing!). Person at the window who helped us with our order was... friendly and made it a pleasant experience. I would definitely visit this location again. Read more