Reviews for Jimmy John's in Ankeny, IA
Manager plus employee in the building with lights on. Won't take orders in lobby or drive thru during normal open hours I'll... never eat here again Read more
Never on time. I order ahead of time to get on their schedule and it?s never delivered or even made. I always have to call to... get them to even make it, let alone bring it to my work. It?s ridiculous. I shouldn?t be begging for my food to come when theyhave had it on their schedule since before they even open. You can tell it?s not managed very well and that the people in chargedo not care about their customers at all. Very disappointed. Read more
Told me it would take them 20 minutes to make a single sandwich because they were working on a catering order. One of the... several people could make a sandwich for a customer standing directly in front of them. Read more
I ordered one sandwich at 11:37am. It is now 12:41pm, and I still haven?t gotten my food. Are you kidding me?? Terrible service.... Never ordering from this location again. If I would have known it was going to take over an hour to get once sandwich from onemile away, I would have just drove somewhere on my 30-minute lunch. Thanks Jimmy Johns for ruining my day. Read more
The wait time is absolutely ridiculous. I waited over an hour for one sandwich and a drink. I?ve experienced this long of a wait... every time I have ordered from here. Just received my food and my cold sandwich is warm and soggy. All the ice is melted in mydrink. Will not be ordering from here again. Read more
Waited a LONG time for my sandwich. The bathroom and dining area were lacking some necessities. Would probably find a... different location to eat nearby. Read more
Not quite freaky fast... only had two workers at the time. Sandwich was good. No napkins.
I pulled up to have my order taken to see a sign the drive thru is closed due to staffing shortages. The only restaurant I've... seen closing the drive thru and not their lobby. I can't come in so that is why I used your drive thru. Order lost and I'mhangry. .. Read more