Reviews for McDonald's in Andover, MN
Afternoon crew is a mess with order accuracy. A manager usually staffs the drive-thru window but the kitchen screws up the the... orders big time. They verbally verify the order details yet the food is significantly botched. Yesterday every meal in theorder had major discrepancies yet the receipts taped to them were correct - food didn?t match the wrapper tags on anything. Tomess it up this bad you?d have to be deliberate or completely inept. Morning crew and management performs consistently well andtheir order fulfillment is spot on. The Asian lady manager has been there forever and ALWAYS greets customers with a smile,displays genuine kindness, and is excellent at her job. She?s the best thing that McDonalds location has going for it. Read more
It?s McDonald?s. So feet forget stuff, but are always good about it. Good location snd service.
I just stopped to redeem 6000 points for a happy meal becauseI have points expiring. I added cheese on my burger and upgraded my... drink to a large. I wasn't charged because I paid with points. The employees loudly discussed how other mcdonalds dont allow youto add cheese or upgrade your drink when using points. You would have thought I was robbing the place! They acted like myupgrades were coming out of their paychecks. A little more customer service training would go a long way. Read more
On this day, August 15th 2022, I (21) was served the best McDonald's burger of my life. It was fresh. It was seasoned. The... quarter pounder patty was so flavorful I was in genuine shock. The experience made sitting through the entirety of Dance Monkeyas I waited for my food worth it. Read more
Not only is my quarter pounder burger RAW(not the first time I had this happen. Thought it was a fluke the last time because of... GrubHub), but also no bacon. I ordered quarter pounder WITH bacon, no onion or mustard. Looks like I got no onion, no mustard,no bacon and no grill. Cool. Also, sick and tired of people asking what I want for dipping sauces for my kids' meals whenthere's no sauces added to the box. I have to provide my own. Inflation affects us all and if I'm gonna pay $32 for 2 combos and2 Happy Meals, I expect better. I'm going to the one off Main Street and Hwy 65. Maybe I'll get cooked food that I don't need tomicrowave to be edible there while getting the Ranch sauce for my kids nuggets. I gave a 2nd chance and I'm done. Read more
Service was lightning fast, the food was delicious and the employees were very friendly. The general manager at this location is... very friendly as well. Read more
Thank you to the manager (sorry I didn?t get your name) for setting a side the last Mario Toad toy on Saturday April 2nd. I... appreciate you taking the time to look for me and holding it for me as I had called around to several McDonalds looking for itwith no luck. You made my 3 year old nephew in NYC very happy to complete his entire collection. Read more
Very efficient location. Decent staff and food.