Reviews for Thai Sweet Basil in Andover, MA
A family favorite. Food is good for the value. Take out can be hit or miss. Latest frustration was an hour wait for take-out.... I get it, some nights are busy and short staffing can exacerbate the delay. But tell me up front "we messed up, we forgot yourorder", Tell me the truth instead of repeatedly " few more minutes" so I can use the time to do the 3+ other things on myhoney-todo list. A customers time deserves more respect than their money. Next time, I won't pay until I have order in hand. Read more
Food was good for what we got. We ordered 2 dishes which cost me $35., and while the rice portion was adequate, the appetizers... were disappointing. Barely enough to feed my husband and I who are not big eaters. Too bad. If you are looking to feed afamily, you will pay a fortune here to satisfy their hunger. Read more
I usually don?t give negative reviews but couldn?t stop myself from giving this one. My daughter wanted to have Thai food & was... excited to go to Sweet thai basil. We ordered noodles for her but they were very spicy & hot. I very politely expressed that Iwill get it boxed but requested for a new one. The server & then the manager/owner came to the table & told me very rudely thatit will take 40-45 mins to make a new one. Seriously?? As my daughter was hungry, She agreed to get simple fried rice with eggswhich she could only eat two spoons of. My kid liked the crab rangoons so giving one star otherwise they don?t deserve it.Highly dissappointed with their service & attitude towards customers. I hope that they take feedbacks & work on them. Read more
Just when we thought their food couldn?t get any better, Thai Sweet Basil surpassed even themselves! Always delicious! ... Consistency is their secret. Never a bad meal or experience. We had the Shrimp Himmapan with brown rice and Pad Thai w/shrimp.Both were spectacular! If you haven?t tried Thai Sweet Basil, you have to! If you haven?t been there in a while, you have togo back! We will be back very soon for sure! Read more
Clean nice atmosphere family orientated service food was fantastic for such a small place.
I miss physically going into work because of this restaurant. I used to eat here every week. Tried almost everything on their... menu and they're all done to perfection! My favorite and go to dish is their crazy noodles. They do them the best and trust me,I try it at every Thai restaurant I go to, just to compare. You must try this restaurant you will not be disappointed. Pleasenote their lunch menu is cheaper than their dinner menu. The restaurant is clean and the employees are all very friendly andprofessional. Plenty of parking! Read more
Amazing Thai basil fried rice and spring rolls, miss this place. Best lunch time I had, super quick service and checkout,... courteous staff and fast food Read more
Great food and service! Fresh ingredients and flexibility with seasoning (increase or decrease spicy level). There appears to... be a change in staff. Even though we?ve been loyal customers for well over 10 years, lately we do take out only. This past weekdecided to dine in and didn?t see any of our previously familiar faces which was sad but it didn?t take away from the greatservice and consistency in their food (I might dare say portions are bigger). Favorite spot near home to dine in! Read more