Reviews for Uncle Joe's Pizzeria in Anchorage, AK
So this place consistently makes your pizza and then leaves it for 20 minutes to make a salad so by the time you get it it?s... iced cold. Staff could care less that there are half a dozen people waiting at the counter. Absolutely no efficiency orstandards? Read more
If you want take out, plan ahead and double/triple whatever wait time they give you. Each time service is very slow. I?ve been... for dine-in for dinner, take out for dinner, and take out for lunch. Both weekdays and weekends. Each time I?m disappointed,wait a few weeks/months, try again, and am disappointed again. It?s sad because the food is good, I just wish they?d work ontheir speed. Looking at other reviews, this has been an issue for a long time. Read more
We always kept driving past this place and it was a rainy day and decided to stop in. We were handed menus and picked a spot to... eat and the lady grabbed our drink order before we sat down. Even though the place didn?t seem busy, they were BUSY. Took a bitto get our food but the lady who served us explained that before we ordered food. It was game day for some football afterall. When we did get out food, it was fresh and delicious. It tastes on par with another pizza establishment but more affordableof a price. Next time we?re gonna get a dessert pizza. Clean, quiet for the most part in the dining. Read more
Today, I ordered two 12? pizzas and 1 diet soda. I don?t usually partake in soda beverages but when I do it?s once in a blue... moon and I typically get diet. This is because I am a diabetic so for me, having something that?s close to what I wish I couldhave is an absolute treat. One pizza was for my boyfriend; regular pepperoni and mushroom. For me, I ordered a plain pepperonibut with their cauliflower crust. Both very delicious and I have always recommend them to our friends because their pizzas aredelicious. Now, circling back to me ordering a diet soda? I know this part may seem like I?m making a big deal out of nothingbut hence why I made the statement that even something as simple as a diet soda is a treat for me. When we received the order,the pizzas were still hot and fresh which is perfect. However, we got a regular soda instead of diet. I wasn?t the one whoanswered the door so my boyfriend wasn?t quick to pushback the service. Realizing this once the items were placed in our diningroom, I obviously checked the receipt. They recorded it as I requested but what I?m annoyed about is not receiving what Iordered and it just tarnishes my previously positive reviews. One may think this is over the top but for someone like me whotakes ordering out very seriously, I believe my upset is valid. We do not order out very often. When we do, it?s usually becauseI?m exhausted. Anyway, I called the pizzeria and expressed my concern and was told a manager would be taking care of it. I eventold them they can charge me for an additional beverage and I was already planning on tipping the driver again. But, an hour anda half goes by. At this point, I?m angry about two things: not getting what I ordered and not getting a follow up. If this ishow we treat customers who support local, then I absolutely hope this doesn?t happen further and to other customers. Especiallywhen you?re paying almost 50 bucks for two 12? pizzas. Some people would let a diet soda go?. And then Read more
Ordered a pizza yesterday after trying one from the Old Seward branch and wanting to try something else from the menu. Would've... liked to have tried what I ordered but instead what I got was lies and disappointment. An hour passed after the delivery timeand I called to ask what the hold up was only to be told it was just out the oven and on the way.. half hour passes and thencall again.. employee said the pizza "left five minutes" ago which I knew was a lie... call again after another half an hour tosee what's happening and was lied to once again... Three hours later with no pizza I asked for my money back after it was clearI wouldn't be receiving an order anytime soon.. lots of "we're very behind" which I understand these days.. but I don't thinkit's a good idea to lie to your customers multiple times after hours of excuses and no pizza.. I wouldn't be writing this ifthey were truthful from the beginning.. I would've even came and picked it up myself.. Anywho don't make it standard practiceto lie about what's going on when you work in the service industry. I hope whoever else ordered something from this particularlocation got a pizza within 5 hours of ordering. Read more
Food is great and staff is super friendly. The place is pretty quite too. They do seem to be short staffed and food does take a... bit to come out but we didn?t mind the wait. Read more
My husband and I had recently tried a couple amazing pizzas from the Old Seward Hwy location over the previous weekend and... absolutely loved it. In fact, We liked it so much that we decided to place an order for pick up a few days later at this Tudorlocation much closer to home. It smelled so delicious on the drive home. But when my family sat down to eat all we found was asemi decent top layer and an over cooked and hard, semi burnt and chewy bottom layer on 3 of the 4 pizzas, the 4th was just overdone and hard. So so disappointed and upset. We still haven?t eaten all the left overs and it?s been almost a week, normallyany leftover pizza would be gone by the next morning, but these leftovers are trash bound for sure. We?ve had so much betterfrom even our worst order from Pizza Hut and Dominos, and that?s saying a lot. On top of that, the worker upfront was less thanfriendly, she took my name, grabbed my order and just set the pizzas down and walked away, well alrighty then, I guess this ismy order? So many bad vibes and overall left a bad taste in my mouth. Read more
My wife ordered online at 5:30 for delivery. The initial confirmation had a delivery time around 6:30. By 7:00 the store... confirmed the pizza was not even done being made and by 9:00 the pizza had still not been delivered. Delivering a pizza shouldnot be a 4 hour endeavor. Will not be utilizing the delivery in the future. Read more