Reviews for Pizza Hut in Anchorage, AK
Ordered a pizza and when we got home and opened the box, it?s missing a slice of pizza. Tried to call the number to complain but... been on hold for a very long time so I had to drive again to go to their store to return the pizza. The manager told me thatthey will just replace the pizza. At first I wanted to refund my money back and not get any pizza but then my kids were hungryalready so I just took the managers offer to just replace the pizza. No, they did not offer a refund, they just replaced thepizza. They didn?t explain to me what happened. I?m really disappointed with their service. Read more
My order was in very poor quality. Both pizzas I ordered were dry and kinda hard, or tough, I should say. And they had... practically no marinara on them(hence the dryness). And I ordered one bread sticks and one cheese sticks, and they were made"together" and as a result, my cheese sticks were burned. I'd give it a half a star if could Read more
Tasty pizza! The pickup window is a nice feature. Ordered: thin parmesan crust with chicken, bacon, and roma tomatoes. They... were cheap with the tomatoes this time. Read more
My husband and I were really excited about the new pizza promotion 2 pizza's cinnabon and cheese sticks. When I got it home I... couldn't believe how DRY BOTH PIZZA'S WERE..HOW DO YOU DO THAT..WHAT A WASTE OF MONEY UNLESS A CUSTOMER ASKS FOR NO MARINARASAUCE THEN YOU MAKE SURE THAT YOU PUT SAUCE ON THE PIZZAS RIGHT????? THIS WAS PICKED UP AT THE DIAMOND STORE. VERY DISAPPOINTEDWON'T ORDER FROM THAT STORE AGAIN Read more
The way you have to order on their website is a complete joke. I had to place an order 2 times but that didn?t work, so I had to... call them. I ordered a ?large pizza? thinking it was going to be a nice sized pizza, only to receive a dwarf sized large...(everything else in our great country has become larger over time except pizza). Cars, sodas and planes. $21 for an effectivemedium that had a gray hair in the crust and several more beard pubes in the toppings. Good god. That was a rip off and tooktoo long. I suppose that I shouldn?t complain, I did get extra protein from the beard pubes. Thanks Gramps. Read more
Let me start off by saying, you?re just down the road. Last time we wanted ?Pizza Hut?, we were forced to do a carry out. For... years I?ve gotten a ?delivery? from the same location to my house in WestPark Kinkaid area. The manager last time we ordered,told me to call the location and they would definitely deliver and told me that my location is most of their sales. So, thatbeing said, we wanted a cheese crust large pizza. Lol well what a joke, they?re out of cheesy bread crust. So my fiancécalled and was going to do an order over the phone, waiting ?20? long minutes on hold!!! After the long waited time, we figuredthat Spenard location would have the ?pizza ingredients? to perform making a ?pizza?. After them taking our order, they calledback and stated they were out of ?cheese?!!!!!! THIS HAS GOT TO BE A JOKE!!!!! The Pizza Hut rep, proceeded to ask if wewanted a pizza without cheese. Ok ok..... I?m done with Pizza Hut now. WHY EVEN BE OPEN????? No delivery, no cheesy crust,no sides available and NO CHEESE?? What kind of joke is this??? Read more
Stopped by after work to order a pizza to go, but they said they were closed. I called prior to make sure, and whoever I spoke... to said they are open till midnight, and delivery till 2am. Not sure if it was a misunderstanding? Either way the shift managerwas super nice, she gave me the special they had advertised online, and she made my pizza fast! After a long day of work, shemade my evening that much better, and I didn't have to cook at 11 at night! Thanks! Read more
Temporarily closed. Called and ordered pizza. Came to pick it up. Jokes on me.