Reviews for Arby's in Anchorage, AK
POTENTIAL HEALTH HAZARD 9/29/22 around 1:54PM, I ordered a meal via drive-thru. As I?m driving back to work eating my food, I... swallowed something sharp. I didn?t think much of it and as I went to take another bite, I noticed a broken bread clip in themiddle of my sandwich. I returned to the restaurant with the half eaten sandwich, asked for a refund and explained why. Aftershowing the manager a picture, she told the two employees to come over and look at the same picture. Of course they played dumband apologized. The manager gave me my refund and apologized again while trying to offer coupons. I declined and left afterreceiving my refund. I started to get a sore throat at work not long after then hours later, my stomach is hurting. I?m feelingsick so hopefully the broken bread clip will pass. Accidents happen, but this is a sharp object in someone?s food and could havebeen avoided. If a small child ate that, they could?ve ended up in the emergency room. I?ll make sure to update this review if Ihave any further complications. Read more
The assistant manager here was awesome. He was a hard worker and made you feel right at home upon entering the dining room. They... keep it clean and tidy. Easily one of the best Arby's I've been to. Read more
Always better than a burger. The staff at this restaurant are always super friendly. The food is as expected, hot and fresh.... And a plus for me is my dog always gets a pupachino in the drive-thru (whipped cream in a cup). Read more
I'm going to have to add Arby's to the higher tiers for available fast food in this city. Their menu is definitely tasty and... will leave you simply satisfied. They even have gyros and another chicken wrap that's excellent. They really do have a nicemenu, I'll be back to try more. Excellent customer service. Highly recommended for fast food fix. Read more
I've literally never been unhappy leaving this Arby's with my meal. They seem to always have the most helpful/likeable staff.... Keep up the great work! Read more
The workers were upbeat and hilarious. Super fast service and smiles. I?d give a 5, but they forgot my arbys and horsey sauces,... so I sadly had a dry sandwich, but hands down the most personable drive-through experience ever. Read more
Well...I gotta give it to Arby's I had to ride my bike through the drive through and they took my order .and they where dealing... with rush hour. when I got to the widow, it put a smile ???? on there faces and mine, they even double baged every thing....so Icould ride off safe..a great experience do to the lobby being close from floor damage..thanks ladies andgentlemen..?????????????????????? Read more
I'm super bummed to be leaving this review. For one I know service industry is hard work and hate to not leave a 4 or 5 stars,... but we were really frustrated with our visit. We placed an order online for pickup, and my partner went to pick it up with oursleeping 2 year old in her carseat, so he went through the drive through and the woman seemed to be having a not great day, andtold him he had to go inside to pick up. So he wakes up our daughter and goes inside, and then they tell him it's not even readyyet. So then he's standing inside waiting with a half asleep 2 year old not sure how he is even going to carry the 3 drinks and3 bags and her. And when he got back to our hotel we were missing multiple items like sauce, straws, napkins, and dessert thatwe included in our order. The items weren't life or death obviously. And no one part was over the top bad, but the experience aswhole was just disappointing. The instructions for pickup do say it's possible to get your pickup order through drive through,and it would have been nice customer service if she had atleast let him know "hey sorry your order isn't ready yet and when itis you'll have to pull around and come in". That to say we still love arbys just wish we had been able to have a betterexperience this time. Read more