Reviews for Five Guys in Amsterdam, NY
Ok, so Five Guys is a burger joint. It's a good burger joint, but let's be honest, a burger joint is a burger joint. I have... been to this location several times and would normally rate in the four star range. Everything is good, service is fast, andthere are normally no issues. So they normally come in "above average". We came through last night (11/22/22) for dinner andhad exceptionally good service. The person taking our order (Dominick) was way above and beyond, just a great attitude, fun totalk to, but also very clearly communicating our order back to us. The only other person we interacted with was a very shortinteraction (food pickup), but he also seemed very sincere. So, I guess what I am trying to say is, yes you can get good freshfood here, but somehow the staff last night was way over the top. I forgot how much a great personal interaction affects theoverall experience. Good job folks! Read more
The facility was very clean. No debris of food or garbage on the ground, and this was at 5pm. Register associate was VERY... friendly. I asked for a lettuce wrap instead of a bun, and this associate was super kind about it and even went above and beyondand asked if that was just my preference or if I had an allergy. There was an associate being trained on the burger makingstation, but the work flow was still great and no extended delays. In fact when the station received my ticket and wasassembling my burger, I even heard that associate double check with the register clerk if the lettuce wrap was due to anallergy. This was amazing customer service. My burger was cooked perfectly and I was able to sit at a clean table and enjoy it..phenomenal experience for a "fast food" place. Read more
This particular five guys is outstanding... Took my 6yr old Sun there for the first time he said it was the best burger place... he's ever been to.. 3 weeks later he wouldn't shut up about taking him there for his birthday dinner when he turned seven sonaturally that's where we went and he had a ball.. he didn't care for the flavor shake he orded so they let him order adifferent one free of charge that he loved and they let me have his which I love so we both made out on the deal.. every staffmember that I interacted with was extremely personable and friendly each time I've been there Read more
I love there food. But they have gotten VERY stingy with everything they served. And they?ve raised prices to top it all off
Staff was excellent. Very nice and helpful and the burgers and fries were excellent too. Cooked just right.
As much as I love the food and never had an issue with the staff, The prices are killing this business. Even on the weekend,... You're lucky to see 2 or 3 cars in the parking lot. It is dead more often than not, which is shocking because the one inSaratoga is always jammed packed. My guess is that the high prices turn a lot of people off. Just a burger, fries, and a drinkwill cost you $20. With cheaper fast food options right across the road, I can see business isn't booming. Lower the prices andpeople will come back. If not, expect them to stay gone. Read more
Five Guys is the best burger place there is. A little pricey but you get huge portions. I bring my extra fries home and cook... them in the air fryer the next day. The burgers are very good but the fresh cut fries are even better. Combine that with fastfriendly service and it's well worth the price. Read more
The service was quick, the employees were polite and the place was clean. The French fries were perfectly cooked. The seasoning... on the fries was flavorful and not too salty. The burgers were juicy and tasted good. They were topped exactly as asked(generous selection of toppings available). The strawberry shake was sweet and creamy, with chunks of strawberries spreadthroughout. I liked being able to have a choice between a large or small burger Read more