Reviews for Dairy Frost in Amsterdam, NY
Some snippy lil ice cream nazis at the old Dairy Frost! Better not ask any questions here folks or you will be verbally abused!... Blond girl with the tattoos should find a job she likes. If it wasn't for our 2 young kids we would have left immediately.Seriously though, how rude can someone be?! You'll find out the answer at Dairy Frost! Read more
Great ice cream at reasonable prices. Pleasant staff. Blackberry cheesecake is delicious.
Best soft serve in the entire area. Creamy and full of flavor. I had red raspberry and it actually had raspberry taste. We drive... about 20 miles to get there, worth the trip. Yum Read more
Dairy Frost has long been a staple in our family. The staff are quick and efficient and the ice cream is always delicious.
Customer service sucks, told me I'd have to pay for another sundae when mine was made wrong, ice cream wasn't worth it either,... not much flavor. 3 other ice cream places near by, go to them. Read more
1st time I was disappointed at Dairy Frost I ordered a cherry slush and took a sip. Have you ever dipped a lemon in a packet... of cherry Kool-ade (the one with no sugar)? Well that was my experience. I even had my kids try a sip to make sure it wasn'tjust me. Everyone had my same reaction. I went to the employee and explained something was wrong and I would like a replacement.That's when the owner came over and asked what was wrong. I explained and she replied I would be charged to get something elsebecause there was nothing wrong with it. I literally just paid for something that was inedible and had to throw away! Iexplained that and she got really nasty and then turned to her employee and said give her whatever the hell she wants. I was soshocked... I refused to get anything. I have worked in culinary & hospitality since 2007 and never have I seen such anunwarranted reaction from an establishments owner. Had she said- "I'm sorry ma'am but our slushy flavors are the sour kind. Weshould have specified it on the sign."- I would have said no problem and paid for something new. Or if she said- "I'm so sorry.There must be something wrong with the syrup. Let me replace that."- I would have accepted that. However, neither eventhappened and the rumors I have heard about the unprofessionalism (that I always brushed off) are true. Let me establish thatthis was not from one of the teenage employees... they have always been awesome workers. The needed attitude adjustment andability to listen to the customers is the owners issue. Read more
Amazing always. Staff is super nice. Prices are reasonable. I drive past 2 other ice cream places and always eat way to much.
Fun local ice cream stand. Delicious soft serve with nut crunch coat topping available! Barn quilt stop if you are doing the... barn quilt trail. Friendly staff! Read more