Reviews for Tim Hortons in Amherst, NY
They don?t care about online order. I ordered a drink 20 minutes in advanced before I came to pickup; when I arrived, I still... wait for another 25 minutes to get that drink. I told the staff that I have an online order and I already waiting for 15minutes at that time. That staff don?t care about my order, and started to made my drink after almost all customers got theirdrinks. Nice job. Read more
Worst Tim Hortons I've been to. Drive through was slow. They got my order wrong. Staff had no customer service at all. Coffee... was out of balance. Save yourself the trouble and pick another location. Read more
Always quick in the morning... I love paying for the person behind. It feels good to make others happy.
You can try the French Vanilla Cappuccino. I am sure it won't dissapoint you. The other coffees are great as well.
Whoever worked this morning around 6 55 am in the drive through. Not the short young girl, other lady, had an attitude. They... need to fix that. Nobody wants to interfere with a rude person early morning right before work. This location needs to teachproper customer service and should hire people who are kind and polite, and Croissant was extremely dry and old. Was not freshand not worth the $1.99 price at all. They should serve fresh items early morning! Not the left overs from previous day. Read more
Food is horrible. Coffee is ok. Worst breakfast I've ever had out of any Tim hortons. The hashbrown was cold and tasted like it... was a day old. The bacon egg and cheese buisqut was hot but the egg was bad and had a rancid smell to it. its been a year. Takes over half hour to get your coffee. But every cup of coffee I got was totally wrong. Nothing like waiting over half hour ina line to get a terrible cup of coffee avoid this place at all cost the people working there dont have 2 brain cells to rubtogether Read more
Absolutely horrible staff. Incredibly slow. Have no idea how to make the simplest coffee. Every time I order a cold brew or ice... coffee with 1 milk the drink is white!!! Looks like they gave me an entire milk. How hard is it to literally make iced coffeeand put one milk in it? Happens 75% of the time. Also Tim's has raised its prices making their awful service even moreinexcusable Read more
Over 15 minute drive thru times even when you are the only car and order 1 maybe 2 coffees.... then it's not even hot or when it... is hot it's burnt this location used to be my go to Tim's not so mich anymore Read more