Menu for Protocol Restaurant in Amherst, NY

Just there for Easter Brunch. Never again!! Made my reservation at least 4 weeks ago for 1pm. Arrived to find a line out the... door and people packed inside like sardines waiting to be seated. The owner was rude when we asked why we were not being seatedas we had a reservation and was told they were working on it. We were not seated for 40 min! Food was cold, meats wereover-cooked and the service was horrible. Server added 20% to our tab and couldn't keep up with drinks or water. It was buffet.20% tip I could have gone to Russell's. Next year we will. Disappointed in a restaurant that has been in business many years. The 1 star goes to manager who apologised to us for the wait. Read more

Had family there for Easter Brunch...greatly disappointed....overbooked and VERY POOR service (due an apparent shortage of... servers?) Crowds of patrons were lined up out the front door, and in bar area door waiting for their reserved tables. Roastbeef was so tough , could not even cut with knife..then getting bill with 18% tip already tacked on?? What incentive is therefor good service. Will find another restaurant for future family gatherings on Easter Holiday Read more

Food was delicious! Wait staff was attentive and friendly. A great meal! We'll return for sure

We were there on 3/29/19 from out of town celebrating my husbands birthday. The food was fabulous. They treated us with... respect and seated us immediately for appetizers at the bar. Service was great. I would recommend this restaurant and we willdefinitely be back. The owner was on the premises and was very accommodating. The flourless chocolate cake is extremely yummy. Read more

We come here for Thanksgiving every year. The food was the best this year. However, the deserts can be better. The pies are... limited to pumpkin & apple. I would love a pecan pie some year. And, if they were made at the restaurant - even better Read more