Reviews for Subway in Ames, IA
If you enjoy soggy sandwiches and rude managers this place is for you. ????
MANAGER HAS A NASTY ATTITUDE I received my sandwich at 12:45 at its original pick up time and when I came home the sandwiches... were completely soggy. So I returned to the location and asked if I could receive new sandwiches and the woman that was workingat the time had a very unpleasant attitude and proceeded to ask when they were picked up, I responded with 12:45. When shefinally stated that she could remake the sandwiches she ripped the receipt off the sandwich bag with frustration and proceededto tell me the sandwiches are soggy because the chicken was extra juicy lately. When I finally received my sandwiches sheproceeded to tell her coworker that my reaction was inappropriate before I could leave the store. We honestly love Subway andand have been customers for years but we will be looking elsewhere for our sandwiches because her attitude was extremelyunpleasant and I can't fathom giving business to a company that treats their customers in such a way. Read more
The food I got had started to rot already and tasted horrible and half my sub fell out and just fell apart. I would never go... here, enter at your own risk. Read more
Literally the worst service I've ever had at a subway. I worked for multiple subways for about 10 years total and the service I... saw today blew me away. First of all, the guy making me and my kids sandwiches shorted both my kids sandwiches two slices ofmeat. And he was very very slow. His coworker, a dark haired lady, did almost nothing to help him. She would get on the line,top a sandwich, then go ring out and then stand at the register staring at the guy making sandwiches. Then, the guy making thesandwich topped one of my daughters sandwiches, wrapped it and then went back to starting sandwiches, leaving the other twosandwiches I ordered just sitting there. At this time, a guy came in to pick up an order he made over 30 minutes ago and theyhadn't even started his order, and told him to come back in like another 30 minutes. Then, the lady finally decided to help andstarted putting on her gloves, but then decided that she needed to pull up her pants. She did so, and then finished making myfood. When she rang us up and I didn't give them a tip, she made some sort of disapproving noise. I will not be going back tothis subway ever again. Update: Against my better judgment, I have returned to this subway twice since this review. I can saythat while the service has slightly improved, I still have had bad experiences both times in regard to the food. I will for surenot be returning again. There are three or four other subways in Ames where the service and the food are much better. I wouldadvise any other subway in Ames instead of this one. Read more
For the love of god and all things holy may you please put more time and effort into insuring that your employees are trained to... the companies standards. I ordered a steak and cheese, with mayo, Baja chipotle, and sweet onion sauce on it. The worker usedtwo hands and all of her might into squeezing the mayonnaise onto my sandwich along with the Baja chipotle sauce. My sandwichwas swimming like Phelps. I couldn?t even eat half of one six inch because I couldn?t taste anything else. I?m saddened as thissubway used to be my go-to Read more
The customer service was quick and accurate. The food was fresh and delicious!!! I left thoroughly satisfied.
Revisited Subway tonight. The store looked nice and clean, the service was good as they trained a new employee. The sandwhich... was tasty and spicy like they advertised, maybe a little skimpy on portions, overall okay, I will return... Read more
Online order ready on time, good portion!