Reviews for Insomnia Cookies in Ames, IA
The best cookies! Always fresh!
Been to a lot of insomnias, this is the worst one yet. The guy at the counter just stood staring at me, wasn?t sure he was ready... for me to order. Came in to grab my 2 free cookies for ?twosday? then they told me I had to buy something - not what the emailsaid but I obliged. They then gave me the hardest/old cookies they had to offer. Most cookies here are soft and chewy - thesewent straight into the trash. Poor customer service & low quality cookies. Read more
Fabulous!!!!! Just ordered 3 boxes of warm cookies for my son and roomies and they LOVED them!!!! Right on time and I placed my... order 2 hours before they were delivered - I did it now - because during finals week I didn't want to overdo the cookie shop -and really - the boys loved their cookies anytime:) So thankful places like this exist to send a little treat!!! Great Job!! Read more
Good cookies that can fill that sugar craving cavity. The prices and the almost consistently poor customer service knocks down... the stars tho. Employees always hanging out in back and almost always seem annoyed that they have to sell you cookies; it?s astore, go figure that waiting on customers would be part of the job ¯_(?)_/¯ Read more
This store was one of those places that I knew existed for a while and really wanted to try, but just never got around to it... until just now. If you're looking for a solid, can't complain kinda, cookie, then you're in luck because that's exactly whatthey sell! They have a great assortment of cookies, and the ability to pick different cookies for each half of a sandwich issimple, yet novel. Their frosting sandwiches left a little bit to be desired. If you are coming from somewhere with reallyamazing cookie-sandwiches like I was, you may be a little disappointing but at the end of the day it's still too cookies andfrosting; It's gonna be a good time no matter what. I can't truly attest to the ice cream sandwiches as they are currently notmaking them in-store for health and safety reasons - They give you a scoop of ice cream in a cup and two cookies and send you on your way. In this regard they were also disappointing, but I understand and believe at any other time they would be much moreenjoyable. As far as cost goes, it is very reasonable if you pick your order up. Delivery is pricey, especially if your orderis small. I would happily pay the delivery fee on 2-dozen cookies or more. anything less and the benefit of delivery isoutweighed by the cost. Read more
This place has some delicious, warm cookies that get served with buttercream icing or ice cream in the middle. The employee was... incredibly fun and helpful. Highly recommended! Read more
Finally got to Insomina Cookies today, I got 2 cookies, one was a triple chocolate, and the other was a peanut butter cookie,... both together ran about $5 dollars. They were warm and moist and most delicious! Thus store also offers Ice Cream too. Due tothe prices though, Ill probably wait for special occasions to get these excelkent cookies. No free wifi, limited seating, didntsee a bike rack, clean restroom, fast friendly service! 6.00 delivery fee in area in photo Read more
Their Deluxe cookies are bomb! why get anything else, just go for deluxe cookies!