Reviews for Dunkin' in Ames, IA
Call with about 20 hours notice that wanted to place a almost $30 dollar order and no return call so thought we?ll first thing... in morning they would have standard items on hand but no. Rather sad in the attempt to communicate. Read more
The only reason I even bought a coffee from Dunkin today was because I forgot my coffee at home. This was not a good... experience. The lid, while appearing properly sealed, still allowed appreciable amounts of coffee to drip and spill from aroundone specific part of the brim from anything more than minor jostling. Coffee everywhere; on my person and in my car. Not happy. Read more
Long, slow line. Coffee was not even hot! I used to really enjoy DD coffee, but over the past couple of years I have come to... realize that most convenient stores now have coffee that tastes just as good, more variety, shorter wait (although getting ityourself), lower prices, and the coffee is actually hot. Personally, I dont see much of a reason to keep giving DD chances as italmost always leads to disappointment. So sad, as it used to be one of my favorites - which is the only reason I gave 2 starsinstead of one. Read more
Very unsanitary, and management won't change. Like, really bad, worst ever. Floors are sticky and black, toilet seat never... cleaned, dishes not washed with soap and water (!) nor sanitized ???? and staff so nonchalant like no one cares. Because theydon't. Carpets never cleaned. Dirt, sand and hair in powdered sugar. Not sure who is washing their hands. And many times closedlong before 9pm, the posted closing time. Read more
This was my first experience going inside of Dunkin' donuts. The place was clean as I expected. I used the bathroom first which... was also clean. I was the only customer in the place and I stood at the counter for approximately 3 minutes before a lady walkedby and said I'll be right back. 5 minutes later no one had come back to take my order. That was enough for me. I left quitedisappointed. I don't expect this is the norm, but this is what happened. Read more
Was craving DD coffee, drove 15 mins our of my way, waited longer then usual, and it was TERRIBLE!! The after taste was so... bitter I couldn't drink it. Poured it out and it was loaded withe grinds! Gross!! Read more
Love this location near campus. I meet clients here to discuss their wedding over coffee. Always love the wake up wrap and hash... browns. Try to change up my coffee choices, always get the french crueller with chocolate drizzle when I want a donut though.Only downside here seems frequent espresso machine breakdown. Hence the 4 instead of 5 for inconvenience, but otherwise great! Read more
Pretty good coffee. At busy times the drive thru line is long and it does not move fast. They are the only place open Sunday at... 5 am and they rock that!! Read more