Reviews for Burgers on the Fly in Ames, IA
the owner is the sweetest human being on this entire planet I?ve nvr met someone more kind and caring. The food is also so good
Phenomenal burger. However, customer service couldn't be worse. Waited almost an hour for food and had to let staff know (after... I have been standing in front of them) what my order was. I saw a worker eating a double cheeseburger in front of me when I hadnot received my order yet and there were at least five people in the food service trailer while I was waiting for my orderduring the duration of my order. When I discussed that my order had not been received, the person had told me they were notworking there. Nonetheless, they finally began working on my order once I told them and when I got my order, my fries werecompletely undercooked but my burger was cooked perfectly thankfully. The customer service needs a lot of work, but at least theburgers were the one salvageable part of this experience. Please hire better workers because the burgers are fantastic but theworkers clearly do not care about customer service and timely assistance. Read more
I stood about for a bit longer than I cared to though it seemed like they had several pickup orders put in simultaneously, I... assume before I got there, probably for delivery. I did show up around bar closing time when the goofball college kids aretrying to order before they pass out. Anyway, the food: Man, the bacon cheeseburger was the real deal. It was juicy, wellcooked and the tomato lettuce and onions were spot on, especially the onions. The bacon on a bacon cheeseburger is the key, yadig? Well, they did the bacon right. Pretty much perfectly. None of this limp, sad bacon. Fries needed salt. I'll be back. Read more
Always a great spot to eat when you?re absolutely starving. Usually will get it once or twice a week. Reliable with amazing... taste and customer satisfaction! Met Kieth the owner, super nice guy and loves his customers. 10/10 would definitely recommend Read more
Burger was delicious! Wait time was maybe 10 minutes and that?s only because the employee was making fresh patties. The burger... was filling and came juicy! Will definitely be making a stop again! Read more
Tried for the first time tonight. Burgers were amazing!!!! Food was fast and the guy who helped us was super friendly and... hilarious! My only suggestion and why I have 4 stars, the fries were not good. I?m not sure what or why, but it almost had apinesol taste to them. If those get figured out?def would give 5 ?????????? Read more
So I've driven past this place a bunch of times and never stopped. But a friend told me they wanted to try it after I picked... them up from work. I'm glad I listened to them. It was one of the best, if not THE best burger I've ever had. The brat wasamazing as well. And these fries were so crispy and flavorful. I can't wait to stuff my face again with these burgers and fries! Read more
THIS PLACE IS PHENOMENAL. Burgers are fantastic and perfect for a late night meal. Definitely a place you need to eat at!... Customer Service best in all of Ames. Read more