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Reviews for Papa Johns Pizza in Amarillo, TX

Charlotte 2 years ago
5

It was the 1st time we tried crustless pizza & we loved it!

jennifer grisham-rasco 2 years ago
5

Doordash order. I ordered 2 NY style 16" pizzas. One was Tuscan 6 cheese and the other meats pizza with extra sauce. Pizza was... hot when delivered and made to order. They didn't skimp on the topping of the meat and did add extra sauce. Peppers, chiliflakes and garlic sauce was included in the box. I loved the taste of both pizzas. My roommate thought the meat wasn't flavorfulenough bit I think it was perfect. Read more

Anthony Aaron 2 years ago
1

Spent 43 dollars pizza had really no toppings tastes bland way to much cheese I got 10 piece wings that were really bland never... again Read more

Robert 2 years ago
1

Horrible customer service. Food can be ready and sitting on the warmer and they will make you wait until they're done putting... labels on boxes(even though they have a few already labeled). Then, you get this kind of food. Absolutely the worst PapaJohn's out of the entire city. I'd go with the one on bell if they'd deliver to me. Update: called Papa John's customercomplaint line that day and filed a complaint. Store manager has yet to call me back. When she was supposed to call me backwithin 48 hours. Have never received the call back on any times of call the complaint about this store. The manager simply doesnot care about customer service or store quality. Edit: app initially tells you what one cost is going to be but does not alertyou to the charges of any additions or anything even though the deal says it's one price. So then when you do everything andtake the time selecting stuff you come to find out it's going to be well above which you expected to be. Pizza Hut doesn't havethis issue. Their app actually lets you know what the price increase is going to be and how much extra is going to cost. I wouldsuggest going with Pizza Hut and leaving Papa John's behind Read more

Robert Antrobius 2 years ago
3

I constantly have had issues with this store. Either the manager doesn't care to improve it or they go thru managers so often... that they just don't care. Edit: Management has changed and the quality of food and product has improved. I have still yet toget a delivery order through this store. Read more

Mike McKee 2 years ago
1

I know it was New Years day when we ordered. But! The pizza and wings showed baked and prepared on the app for over an hour... before they showed up. And yes, they were cold. The Buffalo wings had only a drizzle of sauce and we ordered the New York stylecrust and didn't even get that. Order from anywhere else in town. Seriously! Read more

Jessica Carey 2 years ago
5

The gentleman at front counter came from the kitchen to take over for the older gentleman he was super nice and paid attention.... On top of that he made our 3 pizzas and out popper. Our food was fresh and just 100% delicious!. More than we expected but worthit. Read more

Steve Gee 2 years ago
1

Curbside pickup order via app. Close to my house. Great. This pizza was the biggest mess I?ve ever seen from a pizzeria. All of... the toppings were in the center and plain dough everywhere else. Called to complain, and you?re not going to believe this butthe manager said he was just going to refund because they didn?t have enough dough to make another one. Never again ever. Youwould have to make it free and bring it to me first. God, I wish I had taken a pic to back up this review. Read more