Reviews for McDonald's in Amarillo, TX
This place is the worst. Went into lobby had to wait 10 minutes before some kid came to the counter and said what do you want.... For one I never have or will be to this McDonald's. They treated like I was a homeless person because I carry a backpack. Iwill never never go to this place again. You are the worst I've ever been to. Such rude very rude employees!!!!!!!! Read more
The McDonalds on Grand street refused to give me my change. The kid at the window stated he was out of change and was unable to... give me my money. I explained to the worker that was all the money I had and needed my change. He rudely told me to move my carup because he had other cars in line. At the next window I told that worker, I did not get my change. She asked for my receiptand went back to the first window but was told the store did not have any change and could not give me my money. I asked to seethe manager but was told the manager was busy and did not have time to DEAL with me. Can you imagine how much extra money moneyMcDonalds made because they didn?t have change to return to customers. This is wrong on all sorts of levels. Shame on McDonaldsfor exploiting a low income family and keeping my money. I guess McDonalds needs my money more than me. Read more
What's the point in asking us what sauce do we want if they aren't going to give us sauce at all?? I ordered a 20 pc, 10 pc, and... 3 big Mac's we got to the window and no sauce on the bags then the chunky lady in the window got mad cause we asked for sauceand only gave us 2 for our order. Ridiculous! Read more
Very busy place and a bit slow but food was fresh and hot! My grandkids and I love their Chicken nuggets bundle meal at $9.99... each. Two of those feeds 3 kid's and 1 adult. Read more
They weren?t that busy today like other days! ???????????, my drink was wrong but they corrected it there but when I came back... to work, my hamburger was really upsetting ????????, need to be more careful in the prep area, do they not wait hairnets???? Read more
Horrendous service. Avoid it!!! Do NOT go to this location. We waited 5 minutes to order even though there was only 1 car in... front of us. They ran our card without verifying that the order was correct or that we were the right customers. They sent us towait past the windows. We sat there for over 5 minutes waiting on our order. When someone finally came out, she said that we hadbeen charged for another person's order and not our order so she wanted our credit card back to charge us. Or our card back togive us a refund and refused to give a $2 cash refund. So MULTIPLE employees screwed up and we had already been at this locationfor 10 minutes. She was apparently the manager and refused to give her name so I've attached pictures. This was from 10 to10:15 on 12/31. We waited another 5 minutes for her to return the card and she never did so we went through the drive thru AGAINto get our CC back. They FINALLY had our food ready and wanted to charge our card instead of giving us the refund. The managername that is listed PUBLICLY is Anita F. (The name is posted publicly but I am not posting the full name). Read more
They had us pull around and wait for Order, which has become an almost every time occurrence whenever we go here. Then when we... got our order and got home I saw that my double quarter cheeseburger with extra cheese was a single burger with no extra cheese.Even though the box had the receipt double quarter cheeseburger with extra American cheese taped to the top of the box. Tried tocall their location, but they have the phone off the hook not accepting calls. Having to wait is one thing, but getting cheatedon the order is another. Read more
Lack of management training they focus so much on drive -tru area and no attention when inside. Last I remember same color of... money is used inside and outside . Company tries to promote in app but it does not function correctly and apparently managementdoesn't have the answers. Do not recommend this place at all. Read more